The Walt Disney Company
Create the Tech Behind Our Magic
Orlando, FL

Sr Manager, Systems Reliability Engineering at The Walt Disney Company

| Orlando, FL
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The Sr Manager of Systems Reliability Engineering (SRE) will lead a team of fun and passionate systems reliability engineers. You will support a variety of complex systems, and infrastructure for The Walt Disney Company. This includes support and collaboration with our Studios, our Media and Entertainment Distribution businesses, our Disney Parks, Experiences and Products segment, and our Imagineering teams to help create and operate amazing experiences for our guests. This specific SRE team is heavily focused in our infrastructure space, helping develop solutions for our infrastructure teams and customers using COTS products. Team will partner closely with these teams to develop end to end solutions using an SRE approach.
The Sr Manager of SRE oversees technical analysis, estimation, production environment system design, architectural fit and compliance, resource schedules, delivery milestones, collaboration with other engineering managers, and overall production environment quality. You will lead a team of engineers in a fun, energetic and creative environment. The manager of SRE reports to a Director with responsibilities including career management and setting the operational direction for areas of ownership.
Responsibilities :
As the ideal candidate, you will be a "hands-on" top level SRE who will provide senior level technical direction on a diverse variety of enterprise level projects. You will lead the team, influence technical direction and communicate with partners and senior executives. You will work with business and technology leadership in delivering systems which meet our goals and are reliable, cost-effective and humane. It is especially important that you work well with engineering, creative and marketing colleagues to arrive at the best solutions. You enjoy improving design, delivering successful products, dreaming into future concepts, products and technologies. You have a disciplined approach to maintaining and enforcing engineering best practices. You compare technical solutions against customer requirements and help the teams make buy versus build decisions. You are consistent, optimistic, inclusive, empathetic, thoughtful, system minded and capable. You love helping others. You will invest in a diverse team of engineers to improve themselves and the company.
  • Develop Talent: You will mentor your team, helping them grow their skills and meet their career goals.
  • Develop Business : You will build relationships and understanding of the business OKRs to help achieve those goals.
  • Manage Projects: You will help the team manage incoming work demand and fulfill commitments for the business.
  • Enhance the Magic: You will explore and onboard new technology to help the business ship content, products and experiences better, faster, safer and happier.

Basic Qualifications :
  • 5+ years experience in technology, leading projects, setting direction and coordinating efforts across a diverse group of technologist and business leaders.
  • Experience leading engineering teams responsible for supporting and deploying internet based products or services
  • Equivalent experience in technical operations or software engineering
  • Detailed knowledge of core internet protocols including, but not limited to TCP/IP, DNS and HTTP
  • Excellent written and verbal communications, proven ability to develop and deliver presentations geared for Senior and Executive Management
  • Strong interpersonal communication skills and proven experience managing teams in highly matrixed organizations
  • Understanding of programing languages such as Python, Go, C++, Ruby, or JAVA
  • Proven ability to manage budgets
  • Experience with web application development platforms, tools and utilities
  • Understanding of configuration management frameworks such as Chef, Puppet, or Ansible
  • Experiencing managing multiple hosting environments including public and private cloud solutions.
  • Experience with scripting infrastructure with tools like Terraform or Cloud Formation

Preferred Qualifications:
  • 7 years of experience leading multiple or cross functional engineering teams responsible for supporting and deploying internet based products or services and
  • 3-5 years of hands on previous experience developing or supporting enterprise online products and services
  • Detailed knowledge of core internet protocols including, but not limited to TCP/IP, DNS and HTTP
  • Proven experience managing software development lifecycle platforms and tools
  • Excellent written and verbal communications, proven ability to develop and deliver presentations geared for Senior and Executive Management
  • Strong interpersonal communication skills and proven experience managing teams in highly matrixed organizations
  • Working knowledge of advanced scripting and programing languages such as Python, Go, C++, Ruby, or JAVA
  • Proven ability to manage budgets
  • Experience with web application development platforms, tools and utilities.
  • Understanding of Continuous Delivery and Integration frameworks including deployment automation and configuration management components such as Chef, Puppet, Ansible; test and review components such as Jenkins, Gitlab CI; source and bit repositories such as git, artifactory, nexus, maven.
  • Experiencing managing multiple hosting environments including public and private cloud solutions.
  • Experience with scripting infrastructure with tools like Terraform or Cloud Formation

Preferred Education :
Bachelor's degree in computer science or equivalent experience in technical operations and software engineering.
Additional Information :
DISNEYTECH
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What are The Walt Disney Company Perks + Benefits

The Walt Disney Company Benefits Overview

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more. Together, these rewards make up a comprehensive package that help you live your best life, grow personally and professionally and take advantage of the special extras that only Disney can provide.

Eligibility for certain reward programs will vary based on your job status, work location and/or the terms of any applicable collective bargaining agreement.

Culture
Volunteer in local community
Partners with Nonprofits
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days

An Insider's view of The Walt Disney Company

How does the company support your career growth?

Over my 13 years with the company, I’ve had passionate leaders and colleagues with diverse backgrounds who have taught me and given me opportunities to expand into areas I never thought possible. You have the freedom to take career risks and apply your previous experience in ways you may not anticipate.

Chase

Product Management Director

What is your vision for the company?

Disney has always been at the heart of the evolution of the media industry, and technology is an essential part of that. The way that we tell and consume stories in the future is going to be completely different than it is today, and The Walt Disney Company is uniquely positioned to shape and create that future.

Jamie

SVP/Chief Technology Officer, The Walt Disney Studios

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