Sr. Infrastructure Operations Engineer - Telecommute at Optum (Hampton Roads, VA or Remote)

| Hampton Roads, VA +25 more | Remote
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Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
Positions in this function design, engineer, and manage the organization's infrastructure and operational platforms. From a cloud services model, this includes services commonly thought of as IaaS and PaaS and their underlying foundational components. Additionally, this function also has responsibility for traditional enterprise infrastructure and operational platforms such as email, file transfer, and collaboration technologies, among others. This role must understand functional and non-functional requirements to ensure they can be achieved through system design and engineering to meet the needs of the customers. Work closely with business and technology stakeholders to develop roadmaps for their respective technology portfolios, resolve cross-system and domain dependencies, ensure effective integration among the services offered to the end customer, and efficient usage of infrastructure and operational platforms. Monitor technological advancements and industry trends to influence company standards and ensure that solutions are continuously improved and maintained through product management practices, including recommendations to invest in a solution or retirement of redundant or out-of-date systems. Understand the interactions between systems, the applications and services hosted, and evaluate the impact of changes and additions. Perform analysis on existing systems to ensure performance and reliability, enhance scalability, meet security requirements, and interoperable and maintainable technology portfolio. Generally work is self-directed and not prescribed.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
  • Working with Software Engineering teams; evaluate system specifications, provision and support delivery of application infrastructure
  • Define and drive VPC decisions to ensure the stability, reliability and availability of applications and services
  • Create and maintain IAC using Terraform, Chef and/or Puppet
  • Create and configure CI pipeline supporting Continuous Delivery
  • Negotiate and document agreed upon standards to support auto-scaling infrastructure
  • Administer Windows and Linux Servers including configuration, patching and ensure overall server health
  • Analyze all aspects of existing application infrastructure and recommend modifications that will enhance application reliability, availability and scalability
  • Engage in capacity planning and demand forecasting; software performance analysis and system tuning
  • Performance analysis using APM and other monitoring tools to identify system performance issues and bottlenecks
  • Work with log aggregation tools like Splunk and ELK
  • Analyze dump files and error codes
  • Provide Root Cause Analysis
  • Troubleshoot, research and analyze complex problems
  • Provide Support in for Continuous Integration and Continuous Delivery
  • You will be involved in solving moderately complex problems and/or conduct moderately complex analysis
  • You will provide explanation and information to others including Senior Leadership on challenging issues
  • You will identify / quantify scope and impact of business changes on systems
  • You will maintain awareness of current technology assets, and the applicability and capability of each
  • Participate in on - call rotation maintaining application availability
  • Works with less structured, more complex issues
  • Serves as a resource to others
  • Other responsibilities as determd necessary

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • 3+ years of experience supporting, configuring, and engineering applications
  • 3+ years of experience troubleshooting complex infrastructure problems in an enterprise environment
  • 2+ years of Windows OR Linux / UNIX System Administration experience

Preferred Qualifcations:
  • Any relevant industry certifications
  • APM experience with New Relic, Dynatrace or equivalent
  • Experience with app and web server configuration and maintenance (Ex. JBoss, WebSphere, Apache Tomcat)
  • Experience configuring and supporting network switches, routers, firewalls
  • AWS (Amazon Web Services) and/or Azure experience
  • Scripting Experience (Bash, Ruby, Python etc.)
  • Working knowledge of relational databases including MS SQL and Oracle
  • Knowledge and understanding of network theory, such as different protocols (TCP / IP, UDP, ICMP, etc.), MAC addresses, IP packets, DNS, OSI layers, and load balancing)
  • Ability to communicate analysis including trends and opportunities to improve service availability

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut / Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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What are Optum Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Parking
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available

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