Sr Engineer-Dev Ops / Nagios XI at Windstream (Charlotte, NC)

| Charlotte, NC
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Job DescriptionJob ID:22002992

The position will be responsible for creating and maintaining the monitoring of IT Infrastructure hosts across development and production environments for both on premise as well as cloud-based systems. You will use mainly Nagios, and some Dynatrace to create monitoring solutions for infrastructure and application monitoring across the infrastructure. You will be responsible for maintaining software compliance and applying security best practices.

  • Maintain and integrate security best practices on both Cloud and on-premises services
  • Responsible for designing and maintenance of highly reliable IT monitoring solution
  • Tasks will consist of developing detailed designs, execution and troubleshooting of strategic solutions in support of effective monitoring, alerting, escalation, automation, reporting and event correlation
  • Working closely with internal customers, application owners & SME's
  • Investigate and resolve production issues
  • Consolidate monitoring from many other smaller infrastructure tools to a single toolset
  • Script writing, installing, managing, and maintaining the monitoring tools, as needed, as well as integration with other tools and collaboration with other groups and their tools
  • Assist developers with service deployments and release monitoring
  • Research new tools and technology resolutions to use and integrate them
  • Be part of the 24x7 support team for any systems/apps we own
  • Actively seek out improvements and optimizations
  • 4+ years of experience with Linux operating systems
  • 4+ years of experience with Windows operating systems
  • 4+ years of monitoring and administration experience
  • Extensive experience with Nagios Core and Nagios XI
  • Knowledge of a scripting languages (Python, Bash, PowerShell, PHP, Perl, etc.)
  • Strong analytical and critical thinking skills.
  • Excellent communication skills including speaking in front of others
  • Strong writing/documentation skills
  • Preferred experience with Prometheus, Grafana, Cacti, SCOM, HPOV, Netcool
  • Ability to bring projects to completion with full documentation and visibility
  • Proven ability to work independently with minimal supervision
  • Ability to train and teach others
  • Strong knowledge of command-line Linux
  • Eager to learn new skills/technologies as required
Preferred Qualifications
  • Experience with firewalls, SSL, VPNs, load balancing, caching systems
  • Experience with setting up public/private IP networks, routing, DNS
  • Experience with email servers (SMTP, POP3)
  • Experience with Cloud Monitoring tools


Bachelors / Master's in Computer Science or related fields is preferred.
Job RequirementsMinimum Requirements: College degree in a Technical or related field and 5-7 years professional level experience with 2-3 years supervisory experience for roles with supervision; or 9 years professional level related Technical experience with 2-3 years supervisory experience for roles with supervision; or an equivalent combination of education and professional level related Technical experience required.

EEO Statement:Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.
More Information on Windstream
Windstream operates in the Cybersecurity industry. The company is located in Little Rock, AR. Windstream was founded in 2006. It has 10337 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 55 open jobs at Windstream, click here.
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