Come build the next-gen fintech at Zelle®, where we're relentlessly focused on empowering prosperity in all its forms.

From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond - we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we're only getting started.

With a new, state-of-the-art HQ opening this year in Scottsdale, AZ - plus growing presences in San Francisco and Chicago - we're entering our next big chapter.

Make your mark on what's next in fintech with Zelle®.

Overall Purpose

This position designs, develops, tests and maintains infrastructure as code, CICD patterns, Configuration Management and containerized product applications, providing technical leadership and hands-on support for internal systems.

Essential Functions

• Design, develop, document, test and debug new and existing Configuration management patterns and infrastructure as code.
• Design, create and maintain comprehensive policies and technical documentation of best practices for all implemented system configurations ensuring efficient planning and execution.
• Perform requirements analysis and design a model for Infrastructure and application flow.
• Conduct design meetings and analyzes user needs to determine technical requirements.
• Write technical specifications (based on conceptual design and business requirements).
• Identify and evaluate new technologies for implementation. Recommend and implement changes to existing hardware and operating system infrastructure including patches, users, file systems and kernel parameters. Seek out and implement new technologies to continually simplify the environment while improving security and performance.
• Analyze results, failures and bugs to determine the causes of errors and tune the automation pipeline to fix the problems to have desired outcome.
• Diagnose and resolve hardware related server problems (failed disks, network cards, CPU, memory, etc.) and act as escalation point to troubleshoot hardware and operating system problems and suggest possible performance tuning.
• Consult with end user to prototype, refine, test, and debug programs to meet needs.
• Proactively monitors health of environment and act on fixing any issues and improves the performance of environments.
• Coaching and mentoring staff on team policies, procedures, use cases and best patterns.
• Support and maintain products and add new features.
• Participate in and follow change management processes for change implementation.
• Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data

Minimum Qualifications

• Education and/or experience typically obtained through completion of a Bachelor's Degree in Computer Science or equivalent certifications.
• Minimum of 7 or more years of related experience.
• Demonstrated prior DevOps, software engineering or related experience.
• Ability to work on multiple projects and general understanding of software environments and network topologies
• Able to facilitate technical design sessions
• Minimum of 3 years of experience in modern application design patterns
• Solid understanding of an iterative software development process
• Ability to use Linux administration command line programs and create/edit scripts
• Knowledge of one or more of the tools - Chef, Ansible, puppet.
• Knowledge of one or more of the tools - IAC, Containerization and orchestration (Terraform, Docker & Kubernetes)
• Experienced with security and encryption protocols.
• Knowledge of one of the cloud infrastructure providers - AWS, GCP and Azure
• Must be able to work different schedules as part of an on-call rotation.
• Background and drug screen.

Preferred

• Senior - level Cloud Engineer with Terraform and AWS experience
• Certification in Terraform, AWS, and/or Kubernetes

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage - Competitive medical, dental, and vision plans as well as pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan - Featuring a 100% Company Safe Harbor Match on your first 5% deferral immediately upon eligibility.
• Parental Leave - 12 weeks paid leave plus access to Maven Maternity
• Paid Time Off - Unlimited Time Off* starting on Day 1, plus 11 paid company holidays
• Employee Assistance Program - Resources and tools to help you and your family find a solution to whatever life throws at you.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest.

*Unlimited Time Off available to regular, full-time exempt roles only. Our team can share more during the interview process!

Early Warning Services is an Equal Opportunity employer. All qualified applicants and employees will receive consideration for employment without regard to race, color, religion, religious creed, ethnicity, ancestry, national origin, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, citizenship, ancestry, disability, veteran status, genetic information or any other characteristic protected by law.