Sr Citrix Engineer at Bank of the West (Omaha, NE)

| Omaha, NE
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At Bank of the West, our people are having a positive impact on the world. We're investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people's lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we're a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.

Job summary

The Sr Infrastructure Engineer will be a member of the Platform Services Windows Team with a focus on Citrix engineering. You will design and build durable Citrix Xenapp farms to support the current and future workloads. You will be responsible for Citrix Xenapp farms with a focus on durability of the system and ease of use. You will design solutions, perform upgrades and plan implementation.


  • Responsible for the architecture, implementation and production support of a Citrix XenApp environment
  • Provide daily support for Citrix XenApp environment with users in various geographical locations.
  • Implement robust monitoring of the XenApp environment using tools such as Citrix Director, Citrix Command Center and various other system monitoring tools.
  • Proactively monitor Citrix & virtual environment for capacity, stress, risk and workload and take necessary remediation steps.
  • Take full ownership to work with various teams to resolve any production related incidents.
  • Maintain obsolescence for the platform and perform upgrades of the XenApp environment
  • Implement and maintain monitoring of the production.
  • Perform capacity planning and management.
  • Participate in vulnerability management efforts.
  • Manage daily incident tickets and change tickets for the team.
  • Participate in on call rotation of the Windows team.



  • 7+ years relevant experience
  • Design, implementation, troubleshooting of XenApp
  • Citrix upgrade and farm migration from planning through implementation
  • Strong knowledge of Citrix XenApp 7.x architecture and components
  • Good understanding of App Layering
  • Citrix Patch Management and policies configuration
  • PowerShell scripting
  • Strong knowledge of two factor technologies and its integration with CITRIX clients.
  • Good working knowledge of implementation of SSL Certificates
  • Good understanding of Firewall rule implementation & troubleshooting.
  • Strong knowledge of Windows OS (2016/2019) and Windows 2016/2019 Enterprise components and technologies such as Domains, DNS, Registries, DHCP/WINS.
  • Strong knowledge of Active Directory
  • Good knowledge of VMWare vSphere and associated products (vCenter, SRM)
  • Knowledge of Citrix Netscaler 10.X and above technology is a plus
  • Good knowledge of Wyse thin clients is a plus
  • Understanding the difference between Access Gateway, NetScaler, Secure Gateway
  • Experiences on Web interface, Store Front, Studio and Delivery console
  • Will be required to work on an on-call rotation 24*7


Bachelor's degree

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.
More Information on Bank of the West
Bank of the West operates in the Fintech industry. The company is located in San Francisco, CA and Tempe, AZ. Bank of the West was founded in 1874. It has 10001 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance and Mental Health Benefits. To see all 33 open jobs at Bank of the West, click here.
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