Sr. Application Support Engineer

| New York City, NY
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About the Team: 

Capco Technology specializes in advisory, implementation, and delivery of client-centered solutions across Financial Services, Energy and the Insurance industries. We support modern platform implementations, product innovation, digital transformations, end-to-end IT delivery embedded with DevOps practices and service-oriented architecture, omni-channel standardization, cloud-based data management, predictive data analytics. Working in collaboration with our digital team and industry domain practices, we advise clients with solution offerings to leverage technology to deliver efficiency, optimization and end-customer satisfaction.

About the Job:

As a member of the Technology team, you will help define, establish, and evolve our full-stack development capacities. You will be tasked in creating innovative solutions that advance our clients businesses. You’ll join a strong and inspiring team of technologists dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high-quality software and new products. You’ll be tasked with keeping the team and other key stakeholders up to speed on the progress of what’s being developed.

What You’ll Get to Do:

  • Provide Trading and Risk Management Systems Production Support & Testing services
  • Provide Level 1 to 3 support, availability for night and weekend shift work as well as light travel to offices
  • Hands on development of test cases and test scripts, including diagnosis, specification review, testing, updating documentation and extensive knowledge of workflow
  • Be well-versed with a wide range of technologies across web, database, integrations, interfaces, services and server side, specifically HPQC
  • Analyze requirements and have direct interaction with business and development teams to obtain approval for testing done
  • Report weekly status of production incidents and project work to onsite delivery manager

What You’ll Bring with You:

  • Minimum of 8 years of progressive technical support experience in a financial institution required
  • Understanding of market data - Bloomberg, Thomson Reuters, etc.
  • Knowledge of C++ Programming, Object Oriented Concepts, C # Programming & .Net framework
  • An inclination towards using Open Source Software
  • Experience with SYBASE, Oracle, SQL Server
  • Experience operating in a Windows environment 
  • Bachelor’s degree preferred
  • Extensive knowledge of ETF, Structured products, Understanding of Equities, Derivatives.
  • Good Interpersonal analytical, written & verbal communication skills
  • Exposure of working with International clients and cross cultural teams
  • Nice to Have
    • Experience in a Unix (Linux/Solaris) environment
    • Hands on experience working with PERL, Shell Scripts and Product Knowledge

Why Capco? 

You will join a company that supports and encourages an entrepreneurial outlook and independent thinking. Capco is not about organizational charts and layers – we operate with little hierarchy because we want all employees to feel that Capco is their firm  

We offer highly competitive benefits, including medical, dental and vision insurance, a 401(k) plan, tuition reimbursement, and a work culture focused on innovation and creation of lasting value for our customers and employees. 

Ready to Take the Next Step? 

If this sounds like you, we would love to hear from you.  This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory.

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Technology we use

  • Engineering
  • Product
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • LookerAnalytics
    • Microsoft TeamsCollaboration

What are Capco Perks + Benefits

Capco Benefits Overview

- Health and wellness reimbursements for gym
memberships, classes, massages and public bike-sharing
- Generous vacation policy with unlimited sick leave
- Maternity and paternity leave
- Employee Assistance Program (EAP)
- Mental health awareness and support programs
-Childcare support
-Tuition Reimbursement

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Open office floor plan
Hybrid work model
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Adoption Assistance
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Fitness stipend
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program

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