Roles & Responsibilities 

The ZP Solutions Engineer Manager for Verticals (EDU, S&L, FED, Healthcare). This is an exciting and rewarding position. We are looking for a dynamic leader with deep Unified Collaboration and UCaaS experience who can lead, build and scale the ZP SE team.

This manager role will be tasked with leading the “Delivering Happiness” culture here at Zoom, both to our customers and your team working side by side with ZP Solutions Engineer Managers. This leader will be responsible for identifying and hiring the best ZP SE team in the world. Leave your ego at the door, we are looking for a leader who wants to make everyone around them better. They must foster a culture of trust, teamwork and continued improvement both personally and professionally. 

They will also be responsible for serving as the business partner for the ZP Vertical Sales Leader as well as contributing to budget process, strategic planning, headcount growth, coverage models and business strategy.

The ideal candidate will be self-driven and have a background in telephony, video and applications sales, knowledge of Zoom communication platform (Chat, Meetings, Video, Phone, Marketplace/API) and/or competitive equivalent. In depth knowledge of Microsoft and application based competition is preferred. (Microsoft, Amazon, RingCentral, 8x8, Cisco, etc)

As the ZP Solution Engineering Manager you will:

• Oversee and lead Zoom Phone Solutions Engineers 

• Attract, coach, mentor and develop a highly technical and driven team 

• Set the Zoom technical strategy for the Zoom Phone Majors / International Segment 

• Build Major/International business plan with sales partner 

• Handle technical and customer escalations from the team 

• Define and implementing technical demand generation and events 

• Work cross functionally to deliver results 

• Drive the Zoom Vision 

• Deliver happiness 

There will be travel required in the territory stated above. We will greatly promote the use of the amazing Zoom tools we have to maximize all the resources at Zoom. 

Skills Required 

• Lead by example and influence, always from the front 

• Work effectively across multiple leaders and departments 

• Strong business acumen and executive presence 

• SaaS Collaboration sales experience i.e. web conferencing, cloud voice, UCaaS 

• Minimum 7 years experience in the Unified Collaborations industry 

• Minimum 3 years leading a previous technical presale organization 

• In-depth knowledge of "traditional" voice communications systems and applications 

• Ability to present topics in a clear and concise manner to many levels of technical skill sets and audience sizes

• Thorough industry competitive knowledge including solution, technology and product offerings 

• Typically, requires BS/BA (EE/CS) or equivalent 

Desired Skills 

• End-to-end IT systems knowledge

• Ability to discuss Business Objectives, Business Outcomes, TCO and ROI with customers 

• Formulate and communicate a technical solution / vision 

• Understand Zoom partner and ecosystem partners, products and applications 

• Be flexible and able to function in a high growth environment

Colorado Salary Range or On Target Earnings:

Minimum:

$180,000.00 USD

Maximum :

$297,000.00 USD

In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus and equity value. Information about Zoom’s benefits is here. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in other locations.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Explore Zoom:

• Hear from our leadership team

• Browse Awards and Employee Reviews on Comparably

• Visit our Blog

• Zoom with us!

• Find us on social at the links below and on Instagram