Solutions Engineer

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Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This role interacts with a team of commercial professionals and implementation teams across the organization.  The team holds a high degree of internal and external relationships specific to the payments industry and across our vast product estate. The team is a dynamic and motivated group driving business in a high-growth market segment.

For help on product knowledge use https://eas.fnis.com/eas/catalog/index.php

What you will be doing

The Solution Consultant plays an integral role in the commercial process by utilizing product, technical and industry knowledge to provide comprehensive solutions for new and existing clients. You will uncover prospect requirements and identifying product functionality to develop and recommend the best possible products/solutions and/or services for client prospects.  This will be done through joint commercial presentations and product information sharing.

The role incorporates a high degree of internal and external partnerships and relationships. You possess a high technical aptitude with a strong business comprehension. You are detail-oriented, possess strong presentation and communication skills. You are comfortable and confident in client-facing meetings and represent Worldpay at the highest level.

  • Support product in a pre-sales environment, by facilitating discussions with merchants regarding the payments industry, possible integrations, product, connectivity structure, and best practices.
  • Creation of solution and scoping of new business, from the technical/ financial/ operational discovery phase through handover to implementation team.
  • Support internal strategic initiatives when and where necessary with knowledge of Worldpay merchant platforms/functionality
  • Work closely with product, implementations, corporate support, and other key stakeholders
  • Time will be split between new business, existing business and assist product in product/delivery commercialization
  • Attend meetings / conferences / engage with partners (internal/external)
  • Build an in-depth product knowledge effectively mastering the full Worldpay suite of merchant products and platforms

What you bring:

  • Ability to build network internally – deep relationships with other teams
  • Excellent problem solving and presentation skills
  • Ability to network externally in payments (partners, providers, schemes, etc.)
  • Able to do competitive assessment
  • Be voice of customer into other teams (e.g. product, delivery, sales enablement)
  • Strong problem solving/solution design skills
  • Building understanding and trust
  • Working knowledge of current payment technologies in the industry and within FIS with desire to learn emerging capabilities, Understanding of Worldpay integration documentation, APIs, and an interest in technical payment solutions.
  • Working knowledge of Integration with external ecommerce platforms from SAP
  • Understanding of OTC process in SAP
  • Understanding of Receivables Management in SAP (AR Receivables)
  • Understanding of Basic SD/FI configuration in SAP
  • Experience in RFC connections (TCP/IP preferred) in SAP
  • Knowledge of Function modules, User Exits, BAPIs, BADIs and Web interfaces
  • Knowledge of Payment card functions in SAP would be added advantage

Added bonus if you have:

  • Change management 
  • International experience
  • Cross cultural and language skills 
  • Consultative approach to selling

What we offer you

  • A competitive salary and benefits
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A modern, international work environment and a dedicated and motivated team
  • The chance to work on some of the most challenging, relevant issues in financial services & technology
  • A work environment built on collaboration, flexibility and respect
  • A broad range of professional education and personal development possibilities – FIS is your final career step!
  • Time to support charities and give back in your community
More Information on FIS
FIS operates in the eCommerce industry. The company is located in Jacksonville, FL, Denver, CO, Atlanta, GA and Milwaukee, WI. FIS was founded in 1968. It has 57000 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Friends outside of work, Eat lunch together, Intracompany committees and Open door policy. To see all jobs at FIS, click here.
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