Solutions Engineer at Truepic

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Disinformation is all around us, and with the rise of synthetic or altered media it’s becoming more difficult to believe what you see.  That’s why Truepic was founded, to help restore trust in the internet through image verification.  We’ve created the first camera technology that confirms the authenticity of a photo from the point of capture, giving the viewer complete confidence that what they’re seeing is real.

We’re looking for our first Solutions Engineer to support the sale and integration of our product line, with a focus on our recently announced software developer kit (SDK), Truepic Lens.  Lens will enable us to  expand our customer base into new categories, serving businesses with native camera-enabled mobile applications.

Who you are:

Someone who’s passionate about making a difference and learning new things.
You enjoy building from scratch, solving hard problems and bringing solutions to the table.
You work well in a remote environment and can execute in the absence of structure.
You’re comfortable with change and aren’t limited by what you’ve done before.
You’re motivated by growth and want to leave your mark on something meaningful.
You’re a respectful person!   If you might be an asshole, please don’t apply.

You also have experience:

  • Supporting subscription SaaS sales teams in a venture-backed company  (Series A to C).
  • Discussing mobile application development and API integrations with engineers.
  • With mobile and back-end library integrations.
  • Getting your hands a little dirty with code, and can speak intelligently about development across multiple platforms.
  • Explaining complex technologies in simple terms (cryptography, computer vision, etc.).
  • Making pitches to the C suite while also getting into the weeds with their technology teams.

What you’ll do:

Our Solutions Engineers partner with the Sales, Product, Engineering, and Customer Success teams in both the pre- and post-sales engagements.  You’ll work closely with Sales to engage qualified leads and deliver customized and/or technical demos, educating prospects on our core technology and its capabilities. After customers are signed, you’ll continue to serve as the technical expert, supporting Customer Success and the client’s engineering teams through implementation and integration.  Throughout the sales cycle you’ll work to understand the customer goals, needs, and pain points, then identify and articulate the right Truepic solution.  Given your proximity to the customer, you’ll be in a unique position to gather insights that help inform immediate product enhancements and the future roadmap. 

Who we are:

Truepic is a series B startup backed by Microsoft, Adobe, Sony, and Hearst.  We have a hub (or “clubhouse”) in beautiful San Diego but our team is fully distributed which means you can work from wherever you choose.  We place a heavy focus on outcomes and value trust, transparency, and autonomy in the way we operate.  With our recent round of funding we’re rapidly growing our team of 50+ and will continue to invest in the development and innovation of our two core products, Truepic Vision and Truepic Lens.  

Not only is our technology proprietary but we’re building a strong community at the forefront of the image authenticity movement. As founding members of the Coalition for Content Provenance and Authenticity (C2PA), we’re working alongside companies like Twitter, Intel, Microsoft, and Adobe to develop a set of technical standards for certifying the source and history of media content.  Our award winning Controlled Capture technology is the world’s first C2PA compliant camera which will help set a new standard for how we consume and accept images across the internet.

Truepic is dedicated to building an inclusive environment, where differences are celebrated and all team members have an equal opportunity to contribute and excel.  This means creativity is encouraged, we welcome bold ideas and new ways of thinking, and we understand that our best ideas come from challenging the status quo.  We invite everyone to pull up a seat and bring their full selves to the table.

Perks of the job:

Aside from being on the forefront of controlled capture technology and doing work that will change the world, you’ll also have access to all of these perks and benefits when you work at Truepic:

  • Top of market compensation with equitable pay practices
  • Equity in the company with regular tenure refresh grants
  • Exceptional healthcare plans with 100% premiums paid
  • Retirement benefits
  • Investment in your personal growth and career development
  • Flexibility to work from anywhere
  • Stipends for your home office, cell phone and internet expenses
  • Annual company and team retreats
  • Do work that matters and have an incredible amount of impact

Did reading this job description get you excited?  Would you like to learn more about our team, our mission, and how you can help disrupt the cycle of disinformation?  Apply below or feel free to reach out directly at [email protected]

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • CircleCIFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • MixpanelAnalytics
    • FigmaDesign
    • MiroDesign
    • BasecampManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement
    • Monday.comManagement
    • DocuSignCRM
    • HubSpotCRM
    • NutshellCRM
    • SendGridEmail
    • ZoomInfoLead Gen

An Insider's view of Truepic

How does your team reward individual success?

The whole team is very generous with public accolades in a number of company Slack channels. We take time at the beginning of every monthly All Hands Meeting to express gratitude for the people and things that we have appreciated. We also use Bonusly to give out points to recognize each other for our wins, our support, and our contributions.

Jason

Director of Product Engineering

What's the biggest problem your team is solving?

It is now incredibly easy to manipulate digital media. Sometimes it is done humorously without intent to do harm. Other times, it is very much the opposite. I truly believe that the company has the ability to influence the digital space in such a manner that will mitigate (or eliminate!) manipulated media that causes harm.

Andy

Sr. Product Manager

What makes someone successful on your team?

One of my favorite parts about being at Truepic is that lots of people can succeed here! But, overall, my teammates are self-starters, creative and love to fail fast and iterate.

If you know how to work hard, seek to find balance and want to change the world, you'll do just fine here!

Jenna

Chief of Staff

What are Truepic Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Open door policy
Group brainstorming sessions
Diversity
Documented equal pay policy
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Free membership to Talkspace
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Company Outings
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Promote from within
Customized development tracks

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