Solutions Engineer (Remote) at FORT Robotics

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We are searching for a dynamic and experienced Solution Engineer to join our team and help us to ensure the safety of future autonomous and robotic machines. As a Solution Engineer, you will be expected to partner with and support the Sales Organization to identify and develop existing business and help close new business. You will provide pre-sales support, advance the technical sales agenda, and ensure that prospects and existing customers have the right technical solutions to meet their needs. This role will allow you to influence the way the customers utilize our products and technologies on a day to day and strategic basis.

Responsibilities

  • Participate in sales calls to support the technical sales agenda and enhance the customer experience
  • Understand customer requirements, their business challenges and design innovative technical solutions and translate their needs into a compelling vision
  • Deliver story-driven demonstrations that showcase the broad scope of FORT products and technologies
  • Collaborate with the Engineering Department to ensure that customer requirements and proposed technical solutions are aligned with our product guidelines and capabilities
  • Plan and facilitate delivery of discovery and technical workshops
  • Document all customer interactions within the related sales opportunities in Salesforce
  • Collaborate with Customer Success Managers and Application Engineers to ensure that the post sales services/implementation are aligned with the technical solutions that were proposed during the pre-sale stages
  • Influence the team through peer support and propose novel approaches that will positively impact the way the team operates
  • Provide sales support at User’s Conferences, Regional Seminars, and other events
  • Support the AE Team to respond to RFIs and RFPs
  • Contribute content to solution level best practices, documentation, and training materials
  • Produce customer case studies
  • Comply with overall customer success process and metrics
  • Solution Engineers must work as a support member of the Account Team and take direction from the Account Owner

Requirements

  • Bachelor of Science or higher in an engineering or technical discipline
  • Interest and curiosity in technical aspects and understanding customer requirements within multiple industries
  • Strong written, presentation and communication skills
  • Ability to translate technical topics and solutions in simple language to a variety of audiences
  • Proficiency in English is required
  • Prior experience working in a Pre-Sales or Sales role with an understanding of the sales process is a plus 

Why FORT?

  • Unlimited PTO
  • 3% 401K Match
  • FORT is also closed for the following company holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve, MLK
  • FORT Robotics pays 100% for employee for the base plan, and 65% for family members
  • Vision covers a full eye exam
  • Dental covers 100% of exams, cleanings, x-rays, sealants, 80% for fillings and 50% for other services such as endodontics and periodontics
  • Life insurance & AD&D coverage at 1.5 times your annual salary at no cost to you
  • Employee Assistance Program
  • Employee Stock Options


FORT Robotics is building a first-of-its kind safety and security platform for smart machines. FORT's mission is to unlock the full potential of automation by accelerating development, reducing risk, and building trust in autonomous systems. Based in Philadelphia, FORT provides solutions for autonomous and intelligent machines in a variety of industries, including warehousing, construction, agriculture and manufacturing.

More Information on FORT Robotics
FORT Robotics operates in the Robotics industry. The company is located in Philadelphia, PA. FORT Robotics was founded in 2022. It has 42 total employees. To see all 5 open jobs at FORT Robotics, click here.
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