Solutions Engineer at Overhaul (Austin, TX)

| Austin, TX
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Who We Are 

Overhaul is a supply chain integrity solutions company that allows shippers to connect disparate sources of data into the first fully transparent situational analysis engine designed for the logistics industry. Data that is transformed into critical insights can instantly trigger corrective actions, impacting everything from temperature control to handling requirements or package-level tracking, ensuring cargo arrives at its destination safely, undamaged, and on time. We are a dynamic, innovative, and fun team who is highly committed to our customers’ experiences and our Mission and Vision.

The Role

As a Solutions Engineer, you will consult directly with prospective customers, learning their business, their industry, technical requirements and competitive landscape. You will leverage your technical, product, and industry expertise to sell Overhaul solutions that enhance productivity and create new levels of supply chain visibility & security You will collaborate with our sales teams to define, design, and detail the technical aspects and feasibility of integration with Overhaul’s SaaS solution. You will deliver solution workshops, product demonstrations technical education, Proofs of Value and other technical accelerators. You will become the trusted technical advisor for our customers, designing solutions, answering technical questions, and facilitating Overhauls solution deployment for new customers.

Responsibilities will include, but may not be limited to:

Key Accountabilities:

  • Articulate benefits of complex technical solutions and products via industry and business terms to prospects and customers
  • Document and promote complete solutions via white boarding, pilots and presentations
  • Partner with sales peers to drive new sales and expand existing business
  • Demonstrate understanding of the Transportation & Logistics market, including trends, industry business processes and industry use cases
  • Maintain and apply knowledge of technical pre-sales, implementation of application integration & APIs
  • Deliver recommendations to product & engineering team members based on customer and prospective customer feedback
  • Execute customized product demonstrations that speak to the specific needs of the prospect
  • Run Value Assessments with prospective customers in order to produce a tailored and quantifiable ROI presentation
  • Coordinate with implementation team members to produce Statements of Work and technical design documents that fully capture project requirements
  • Support the response to RFP’s, RFI’s, and Information Security questionnaires
  • Engage with sales team members to run comprehensive discovery workshops with enterprise level customers

Requirements & Preferred Skills:

  • 3+ years combined experience in pre-sales, implementation, or consultative roles focused on SaaS technologies. Direct experience with Transportation and Logistics applications is strongly preferred.
  • Strong knowledge of global supply chain processes, including import/export management, ocean shipping, and freight forwarding.
  • Deep knowledge of logistics processes, including transportation management, warehousing, network design and maintenance, and inventory management
  • Proven track record of managing complex, technical sales cycles with global enterprises
  • Strong written and verbal communication skills, and ability to relay technical concepts to a non-technical audience.
  • Ability to understand and document technology requirements to integrate with cloud-based and on-premise applications
  • Experience with supporting web service integrations
  • Fluency in technical data formats, notably JSON and XML
  • High level knowledge of application design principles, programming concepts, and information security standards
  • Ability to troubleshoot and resolve technical issues in support of Proofs of Value and Pilots
  • Proficiency in SQL is a plus, but not required
  • Experience with field sales and willingness to travel up to 50%

Our Core Values and how they benefit you as an “Overhauler”
Authenticity, Receptivity and Trust

·     Extremely competitive base salary package
·      401(k) with Overhaul match
·      Flexible working schedules
·      Remote, hybrid, and/or In-office*
Encouragement and Learning
·     Progressive advancement opportunity & career mobility
·      Paid development personal stipend
·      Monthly lunch and learns
·      2 Unique learning systems w/Instructor led content
Wellness and Integrity
·     Rotating Overhaul “Perks @ work” (Discounts and Freebies)
·      Overhaul fully provided healthcare plan
·      Employee assistance & wellbeing programs
·      New Parent/Family/Caregiver leave(s)
·      Daily BAMM time (body and mind movement)
·      Life by design vacation policy

 Diversity and Inclusivity Statement:

Overhaul has always been, and always will be, committed to diversity and inclusion. Our Overhaul Culture Code’s top listed commitment is to “Diversity and Synergy.”  All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strongly encourage people from underrepresented groups to apply! 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • FluxLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • MixpanelAnalytics
    • HotjarAnalytics
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • HubSpotCRM

What are Overhaul Perks + Benefits

Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
Online course subscriptions available

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