Solutions Engineer at NS1

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Solutions Engineers manage all of the technical aspects of the sales process from giving product demonstrations to administering proof of concepts to assisting with onboarding and training. They’re tasked with understanding complex infrastructure challenges and prescribing solutions based on customer needs. Even though we’re laser focused on being the thought leaders within the DNS and Traffic Management spaces, solving use cases involving DNS requires our Solutions Engineers to have a vast repository of Internet knowledge to draw upon. On any given call we might find ourselves talking about TCP/IP, IPv4, IPv6, anycasting, edns-client-subnet, SRTT, encryption, DDoS mitigation, HTTP proxies, disaster recovery, datacenter failover, AWS cloud technologies, auto scaling, and the like. We’ve got to know how they all fit together for our customers’ use case before we can become trusted technical advisers to our clients.

About us:

NS1 has transformed the way the internet works by automating the deployment and delivery of the world’s most trafficked internet and enterprise applications. Its application networking stack modernizes DNS, DHCP, and IPAM — the familiar and universal foundations of all network and internet services — to unlock unprecedented automation, visibility, and control. NS1 has more than 600 enterprise customers worldwide, including LinkedIn, Dropbox, and The Guardian, and is backed by investments from Energy Impact Partners, Dell Technologies Capital, Cisco Investments, and GGV Capital.

You will:
  • Minimum three years of industry experience
  • Be comfortable explaining complex subjects in a manner that makes them easily understood by non-technical people
  • Excel at self-managing time commitments, calendaring, and meeting preparatory work
  • Be very comfortable taking phone calls (very occasionally on an unscheduled basis), presenting, speaking in front of small to medium size groups, and traveling to onsite meetings
  • Be personable, engaging, energetic, friendly, and professional at all times
Ideally, you’ll bring:
  • Experience configuring and using BIND or other DNS servers or cloud DNS providers
  • Experience with Docker/Kubernetes
  • Experience with modern DHCP/IPAM solutions
  • Experience working with REST APIs and shell scripting
  • Experience with Terraform/Ansible
  • Experience configuring and using TCP/IP networks and services
  • Understanding of modern, distributed web application technologies including common software stacks, configuration management and other “devops” tools, caching and CDNs, load balancing technologies, and related
  • Must have a valid U.S. work authorization to apply
Working at NS1:

We’re a fast-growing, well-funded startup based in the heart of New York City’s Financial District with offices and team members around the world. Working at NS1, you’ll come to understand our team is unique, both in and out of the workplace. We have PhDs, musicians, artists, and athletes working side by side, dedicated to delivering first class products. We’re hardworking, but we're also a compassionate group. We understand that outside of NS1 is a world that places demands on our time. Our leadership team is dedicated to open and honest communication and we continuously strive to foster a culture of transparency, flexibility, and creativity. We were chosen as one of BuiltinNYC’s Top 50 Startups to watch in 2019 and closed our $40M Series D in July 2020.


Benefits:

For all employees, we offer:

  • Competitive compensation, including new hire and recurring stock options 
  • Flexible hours, time off and work from home options (even prior to COVID-19!)
  • Choice of laptop and supplemental allowance for workstation accessories
  • In house wellness programming and education
  • Access to employee-led affinity and social awareness groups
  • “Funtivities” calendar - employees can participate in culture building workplace activities ranging from happy hours, holiday events and special interest activities 
  • Quarterly giving campaign to charities and social causes

In addition to the above, we offer US Employees:

  • Medical, dental, and vision benefits
  • Unlimited vacation time with a mandatory minimum utilized each year
  • 401k through Betterment
  • Commuter benefits (which we’ll use even more often once we return to the office!)
  • An outstanding parental leave policy of up to 18 weeks (12 of which can be consecutive)


NS1 champions diversity - we welcome and employ people regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer.


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Technology we use

  • Engineering
    • C++Languages
    • GolangLanguages
    • PythonLanguages

What are NS1 Perks + Benefits

NS1 Benefits Overview

For all employees, we offer:
Competitive compensation, including new hire and recurring stock options
Flexible hours, time off and work from home options (even prior to COVID-19!)
Choice of laptop and supplemental allowance for workstation accessories
In house wellness programming and education
Access to employee-led affinity and social awareness groups
“Funtivities” calendar - employees can participate in culture building workplace activities ranging from happy hours, holiday events and special interest activities
Quarterly giving campaign to charities and social causes

In addition to the above, we offer US Employees:
Medical, dental, and vision benefits
Unlimited PTO with a mandatory minimum utilized each year
401k through Betterment
Commuter benefits (which we’ll use even more often once we return to the office!)
An outstanding parental leave policy of up to 18 weeks (12 of which can be consecutive)

Culture
Partners with Nonprofits
Friends outside of work
Intracompany committees
Diversity
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within

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