Solutions Engineer at Careerlink

| Omaha, NE
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BUILD your career with a global, diversified company that provides market leading assessment capabilities and technology services to help clients around the world achieve their goals.

LIVE your passion through a culture that actively supports community involvement and embraces a "whole person" company benefits philosophy including a compensation package designed for your total well-being.

CREATE our future by empowering organizations of all sizes to monitor, measure, and understand information in order to improve effectiveness. For more than four decades, we have been recognized as the trusted source for reliable data capture, assessment, and analysis.

We are the iconic brand in assessment and technology services. We are Scantron professionals.

Scantron is a global, diversified company that provides market leading assessment capabilities and technology services to help learners, educators, business owners, and professionals around the world achieve their goals. We empower organizations of all sizes to monitor, measure, and understand information in order to improve effectiveness. For more than four decades, the Scantron brand has been recognized as the trusted source for assessments, analytics, technology services, managed print, and data capture solutions. Scantron is headquartered in Eagan, MN, with offices in Omaha, NE, Columbia, PA, and in the Research Triangle of NC. Scantron.com

Rewards
• Take charge of your future with our generous 401K savings plan with company match, which is vested from day one.
• Participate in our company wide well-being program that also serves to lower your annual health insurance premiums.
• Explore new education opportunities with our Tuition Reimbursement Plan which covers up to $5,250.
• We offer work-life flexibility, meeting personal obligations along with professional success.

JOB SUMMARY

The Solutions Engineer is responsible for providing technical solution support to our front-line sales team, prospects and customers to drive sales of our recurring revenue IT services and project services with a focus on Microsoft services and solutions. The position entails solution design, proposal development, sales support, collaboration with the solution deployment team, solution cross-training for on-going support and continuous expansion of acumen. Along with a primary focus on Microsoft solutions such as M365, Teams, Azure and Active Directory, the position also encompasses the development of solutions related to network infrastructure, cloud, security and storage.

KEY DUTIES/RESPONSIBILITIES
    • Provide technical solution support for the sale of recurring revenue services with a focus on Microsoft services.
    • Provide solution consultation and design support for the sale of IT products and project services with a focus on Microsoft solutions.
    • Complete technical review of hardware specifications and finalize network infrastructure solutions for quotes.
    • Develop proposals related to recurring and non-recurring services and solutions.
    • Provide phone-based consultation to stakeholders throughout all phases of service and solution sales.
    • Participate in on-site sales appointments for scaled solutions to address in-depth technical questions.
    • Collaborate with solution deployment team members to ensure successful solution deployment, documentation and cross-training for on-going support
    • Participate in R&D activity for new products and services
    • Continuously enhance technical knowledge and attain sales qualifications in various lines of hardware and Microsoft Products.
    • Meet or exceed service and solution sales targets in tandem with front line account executives via new customer development.
    • All employees are responsible for demonstrating the company's Core Values at all times and for using Performance Excellence principles to continuously improve effectiveness, efficiency, products, and services. This includes, but is not limited to, participating on improvement teams, recommending and implementing improvement ideas, and participating in training and other activities to keep up to date on processes, information, etc.
    • All employees are responsible for supporting and complying with internal and external audits, to include providing information, performing assigned tasks to ensure compliance, and preparing and maintaining evidence that key duties identified as internal controls have been performed.
    • All employees are responsible for supporting and complying with safety and security policies to promote a healthy working environment.

EDUCATION
    • Bachelor's degree (B. A.) from four-year college or university is preferred; or two to four years related experience and/or training; or equivalent combination of education and experience
    • Microsoft Certifications related to infrastructure, AD, M365/Teams, Azure and other cloud services

EXPERIENCE
    • Prior experience working with servers, SANs, networking and peripherals
    • Prior experience working with Microsoft 365, Teams, SharePoint, Modern Workplace, and related solutions
    • Ability to explain technical concepts to non-technical stakeholders
    • Excellent communication skills
    • Excellent customer service skills

OTHER

Supervisory Responsibilities: None

Scantron is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our Recruiting Coordinator, Wendy Hinson at 919 657-6903 .
More Information on Careerlink
Careerlink operates in the HR Tech industry. The company is located in Omaha, NE. Careerlink was founded in 1992. It has 16 total employees. To see all 448 open jobs at Careerlink, click here.
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