Solutions Engineer, Mobile at Imprivata (Remote)

+80 more | Remote
Employer Provided Salary: $160,000-$180,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Come join a winning team! Here at Imprivata, you'll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.
While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.
We are seeking a Solutions Engineer, Mobile to join our team. This is a remote opportunity with a strong preference for candidates located in the eastern United States.
Job Summary
The Sales Engineer is part of the Imprivata Sales Engineering organization and operates as a highly skilled technical and business resource who is involved throughout the sales cycle addressing complex sales opportunities. This position is part of the North American sales region and works directly with Regional Sales Managers providing advanced and in-depth technical solution consultation for new and add-on sales opportunities. The Sales Engineer will provide best-practice consultation regarding assigned Imprivata Digital Identity solutions including system architecture, workflow diagrams, third party system integration, and solution implementation and deployment. To be successful, the Sales Engineer must possess excellent communication skills including the ability to present to C-level audiences and translate solution capabilities into meaningful business value. The ability to effectively engage with audiences via web conferencing facilities such as Zoom, Teams, and WebEx is essential.
Additional responsibilities include documentation of solution specifications for customer opportunities and to contribute to the generation of a project Statement of Work, determination of level of effort and scope, and generation of services cost estimations. Strong writing skills are essential for this position.
The Sales Engineer is also expected to operate in an advisory capacity and to collaborate with internal customers to bridge communication and knowledge gaps between the Sales Engineering team and other departments within Imprivata such as Product Management, Engineering, Professional Services, and Support.
This position works out of the candidate's home office. The candidate is expected to travel throughout the assigned region (southeastern United States) to provide the necessary technical sales support to close new opportunities in an efficient and effective manner. Travel is anticipated to be 50% per work week on average with variances week by week.
Duties and Responsibilities

  • Present and effectively demonstrate Imprivata's Mobile solutions to prospects
  • Conduct pre-presentation interviews with prospect stakeholders to understand key business drivers or needs for a mobility solution
  • Demonstrate features of the solution with specific emphasis on previously identified business drivers and needs
  • Articulate business value of solution capabilities to C-level as well as technical audience
  • Maintain proficiency with solution as it evolves and compares to competitive landscape
  • Assist and drive all technical aspects of the sales cycle:
    • Understand key technical and business workflow requirements
    • Develop and present appropriate solutions based on Imprivata's products and services
    • Develop proposals and key success criteria for evaluations
    • Lead and deliver POCs and evaluations
    • Develop estimates, proposals, and statements of work for professional services engagements
  • In collaboration with Regional Sales Manager achieve strategic company objectives and territory revenue goals
  • Provide key enablement services to channel partners and assist them in selling and supporting Imprivata's products and services
  • Provide trade show and demonstration support for marketing events
  • Research, compose, and deliver responses to RFI/RFP's
  • Transition accounts post-sale to Imprivata's Professional Services team

Required Qualifications

  • BS. in Computer Science Engineering, or a related technical discipline is desired
  • 5+ years relevant sales engineering, consulting, or system integration experience with one or more vendors or Value-Added Resellers (VARs) in the healthcare IT industry
  • Expertise in a broad range of applications and technologies including, but not limited to:
    • Mobile Device Management
    • Identity Management Solutions including Single Sign-on, Multi-Factor Authentication, Remote Access
    • Enterprise-level cloud and SaaS-based software security technologies
    • LDAP-based directory technologies such as Microsoft Active Directory
    • Enterprise architecture
  • Hands-on and relevant working experience with mobile device management solutions and enterprise mobility, BYOD , SaaS is an asset
  • Hands-on and relevant working experience with SaaS-based software is desired
  • Hands-on on relevant working experience with corporate iOS device management is desired
  • Vertical market expertise within the carrier market
  • Experience with Imprivata GroundControl a plus but not required
  • Excellent and demonstrated presentation as well as and verbal and written communication skills are essential
  • Experience staging and delivering technical demonstrations and proof of concept evaluations
  • Experience supporting multiple sales/account teams
  • Experience discussing, scoping, and estimating professional services
  • Experience selling within healthcare is strongly desired
  • Ability to work independently and collaboratively in a team environment
  • Residence within the lower 48 states and within an hour's commute to an airport, servicing major commercial airlines, is highly preferred
  • Ability to travel up to an average 50% of the time with variances week by week

This position offers a salary range of $160,000.00 to $180,000.00 (inclusive of variable compensation such as bonuses and incentives). In addition, more information about Imprivata's benefit offerings can be found here . This salary range represents the high and lo w end of Imprivata's salary range for this position. Actual salaries will vary and may be above or below the range based on various factors, such as a candidate's location, skills, experience, and qualifications.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
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An Insider's view of Imprivata

What's the biggest problem your team is solving?

The project I'm most excited about is the verticalization of the SecureLink Business Development team. I am excited to gain insight into untapped industries and getting our product into the hands of companies that need it most!


Manager, Sales Development - Commercial

How does the company support your career growth?

Here we have room for growth, whether it is up or lateral. We also have enough people where you can draw off of other people's experiences and learn from them, but you're not lost in this vast expanse of other people. You are not pitted against each other. People actually do help each other out and they're willing to share their knowledge.


Regional Sales Manager

What are Imprivata Perks + Benefits

Imprivata Benefits Overview

Each path through life is unique. Imprivata employees enjoy a range of benefits designed to help them – and their families – stay healthy and financially prepared every step of the way.

From tuition assistance and treadmill desks to company-matched 401(k)s and pet insurance, Imprivata makes it easier for you to reap the rewards of hard work.

Volunteer in local community
Through Imprivata iCares, team members support initiatives that range from seasonal donation drives to hands-on building projects to long-term youth mentoring partnerships.
Partners with nonprofits
Imprivata partners with nonprofit organizations such as BuildBoston, Metropolitan Ministries, United Way, Crossroad for Kids, and more.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Our employees have the option to work 100% remotely, 50% remotely, or 100% from our physical offices located in the United States and internationally.
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Imprivata's Flexible Spending Account helps employees cover out-of-pocket medical expenses with pre-tax contributions up to the IRS maximum annually.
Disability insurance
Imprivata offers both short-term and long-term disability benefits.
Dental insurance
Imprivata's dental plan covers 100% of the cost of preventative care, including topical fluoride and x-rays.
Vision insurance
Imprivata's vision insurance plan provides 100% coverage for annual eye exams after a $10 copay. Frames are covered up to $150 and contacts are covered up to $130.
Health insurance
Imprivata offers two health insurance plans with BCBS - a traditional PPO plan and a high-deductible health plan.
Life insurance
Pet insurance
Imprivata is offering pet insurance for employees through Nationwide. You can choose to cover dogs and cats, as well as various exotic pets.
Wellness programs
To promote wellness, Imprivata offers walking treadmill desks, financial wellness webinars, nutrition seminars, mental wellbeing initiatives, discounted gym memberships, and more.
Mental health benefits
Financial & Retirement
Imprivata's 401(k) retirement plan allows eligible employees to defer from salary pre-tax and/or Roth post-tax savings contributions.
401(K) matching
Imprivata's 401(k) retirement plan provides a discretionary match of 50% up to 6% contributed by the employee; the match occurs in each paycheck.
Company equity
Employee stock purchase plan
Performance bonus
All full-time employees are eligible for the Imprivata bonus plan.
Child Care & Parental Leave Benefits
Generous parental leave
Imprivata offers up to 12 weeks of 100% paid parental leave.
Family medical leave
Imprivata offers up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA).
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Imprivata employees enjoy quarterly paid team outings, as well as company-wide annual holiday parties and other events, for all employees and a guest.
Free daily meals
Our onsite chefs in our Austin, TX office provide breakfast, lunch, and snacks to employees every day. YUM.
Free snacks and drinks
Imprivata has a fully stocked kitchen in every office, including unlimited snacks, coffee, and more.
Some meals provided
Our HQ in Waltham, MA provides a weekly catered lunch every Wednesday.
Company-sponsored happy hours
Onsite office parking
Imprivata employees don't worry about where they will park -- we have our own lots and garages.
Recreational clubs
Imprivata sponsors office sports leagues year round, including softball, basketball, volleyball, soccer, running, golf and more.
Home-office stipend for remote employees
Imprivata offers home office stipends to all of our employees.
Onsite gym
Professional Development Benefits
Job training & conferences
Imprivata offers a wide range of training programs to all employees, including functional bootcamps, in-house professional development, and knowledge sharing sessions.
Tuition reimbursement
Imprivata offers tuition reimbursement for all full-time employees for undergraduate degrees.
Lunch and learns
Imprivata hosts a lunch-and-learn series we call KSS (Knowledge Sharing Sessions), intended to help expand our employees' base of knowledge through informal talks/discussions.
Promote from within
Mentorship program
Continuing education stipend
Imprivata offers tuition reimbursement for all full-time employees for graduate degrees.
Continuing education available during work hours
Imprivata employees take at least one LinkedIn Learning course per quarter, attend monthly Knowledge Sharing Sessions, and have access to the Imprivata Learning Center, iLearn.
Online course subscriptions available
Customized development tracks
Paid industry certifications
Imprivata offers tuition reimbursement for all full-time employees for certification courses.

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