COMPANY DESCRIPTION:

Blue Acorn iCi is a digital consultancy focused on delivering innovative solutions across customer experience, commerce, and data. Our team of over 400 experts enable clients to navigate large-scale, digital transformation programs. 

Whether it’s a digitally savvy consumer brand or a legacy manufacturer, Blue Acorn iCi empowers businesses with digital scalability to deliver unprecedented levels of performance and customer experience. With services that include strategy, analytics, design, and engineering, we elevate global brands across industries such as media, consumer goods & retail, financial services, manufacturing, technology and more.

Join our innovative and collaborative team as we deliver extraordinary digital experiences for some of the world’s largest brands!

POSITION SUMMARY: 

Blue Acorn iCi’s Digital Solutions team is currently looking to hire a Solution Engineer with project experience with Adobe Experience Manager or Adobe Analytics platforms. The ideal candidate will have direct delivery and scoping experience with mid-size and enterprise customers in the Abobe space.

This candidate must have a strong understanding of modern, legacy, and upcoming web and e-commerce technologies. They must possess an interest for and keen skill to match business requirements with technical solutions.

The Solution Engineer is a key player in the proposal of enterprise, multi-channel software solutions ranging from $1 million to $10 million. They will work closely with Sales and Delivery teams to accurately estimate costs and scope of a project.

JOB DUTIES & RESPONSIBILITIES:

As a Solution Engineer, you will:

• Provide consulting services to existing and prospective clients to determine business and technical requirements
• Produce project estimates with well-defined scope
• Review and contribute to statements of work (SOW)
• Work with delivery teams to define high-level project phases or milestones for use in sales estimation
• Advise internal staff on general solutions to technical problems
• Plan, coordinate, and run solution demos for prospective clients
• Regularly meet with management to report the status of opportunities
• Participate in knowledge transfer or “kick-off” meetings to provide critical solution details to delivery teams
• Participate in directional meetings to improve department-specific processes and tooling
• Participate in training and independent research of new and upcoming Adobe technologies (i.e. AEP, Sensei, Dynamic Media) 

QUALIFICATIONS:

• Bachelor’s degree, in either of Computer Science or Sales and Marketing, or equivalent field experience; as,
• 3+ years in Solution Engineering, or related sales or engineering experience
• Familiarity with enterprise platforms in Content Marketing, Analytics/BI, Content Management, such as Adobe Experience Manager, Adobe Target, Marketo
• Must be able to service multiple sales opportunities simultaneously and self-manage expectations for delivery of proposals and estimates
• Must be able to meet directly with customers, virtually or in-person, having excellent written and verbal communication
• Must be able to communicate with internal and external resources to effectively estimate work
• Must have a thorough understanding of an RFP process and typical response requirements
• Must be able to apply various estimation techniques for both broad and narrow cost projections
• Must be self-motivated, ambitious, and willing to learn

REFERRED SKILLS & TECHNOLOGIES:

• Experience with visual presentation software, such as Microsoft Powerpoint, Google Slides, Vizio, or equivalent
• Familiarity with e-commerce platforms such as Magento, Shopify, and Salesforce Commerce Cloud
• Must have a strong understanding of the retail operations and systems behind both B2C/B2B markets, including order entry, order management, customer management, logistics, and inventory control
• Experience with visually diagramming process, flow, and data
• Familiarity with software development life cycles (SDLC), development processes and design patterns or concepts
• Experience with web service communications protocols such as REST or SOAP
• Adobe Certified Expert accreditation