Solutions Architect at American Express

| Phoenix – Mesa – Scottsdale, AZ
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You Lead the Way. We've Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

Key Responsibilities:
  • Serve as a core team member, responsible for providing solutions for large high priority cross platform initiatives.
  • Interacts with business partners and product engineering teams to share and direct architecture practices and migration plans that may affect business solution delivery
  • Provide architectural governance, drive alignment to technical strategy, company platform roadmaps, and enterprise standards
  • Focuses on cross-platform integration to use and optimize platform capabilities
  • Act as the authority on integrations and capability overlaps between systems and platforms across the Global Commercial Services domain
  • Identifies technical solutions and business process improvements in support of the business and IT strategic direction
  • Actively participate in team and enterprise-wide architecture and engineering discussions
  • Introduce enterprise architectural paradigms and solutions into the portfolio
  • Finds opportunities to embrace innovative technologies
  • Communicate to senior leaders regarding strategy direction and changes


We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) and, for medically eligible* colleagues, a booster shot, in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

*Booster eligibility: The CDC has established guidelines for when adults are eligible to receive booster shots depending on when they completed their initial vaccine series (currently five months after the Pfizer-BioNTech and Moderna vaccines, and two months after the J&J Vaccine). If you have completed your primary vaccine series but have not yet reached your booster eligibility date, you will be able to come into the office; however, you will need to complete your booster within 30 days of becoming eligible to continue coming in and participating in company-sponsored in-person events.

Minimum Qualifications:
  • 8+ years of experience in software engineering
  • 3+ years of experience with application solution architecture design and end-to-end software development of complex distributed (multi-tiered) systems ensuring high resiliency, availability, and reliability
  • 3 + years of experience in multiple IT disciplines with a confirmed understanding of architectural concepts (business, data, technical and solution) and track record of implementation
  • 5 + years of experience using a systems analysis and design methodology that is applicable to an agile product environment
  • Bachelors Degree in Computer Science or information technology


Preferred Qualifications
  • Advanced Degree
  • 5+ years of experience in modern technologies (e.g. docker, Kubernetes, Java, Spring, Springboot, Reacts / Redux) and RDMS & NoSQL databases (e.g. PostgreSQL, Couchbase, Cassandra) along with CI/CD tooling e.g. Github enterprise, Jenkins, etc.
  • Excellent interpersonal skills (verbal and written), as well as effective consultative and influential leadership skills
  • Proven experience in sharing engineering expertise with others to further the team / organization
  • Proven experience in demonstrating our Enterprise Leadership Behaviors i.e.
  • Set the Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
  • Ability to give constructive feedback to engineering teams to increase product adoption
  • Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential


American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
More Information on American Express
American Express operates in the Fintech industry. The company is located in New York, NY and New York, NY. American Express was founded in 2022. It has 73317 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 247 open jobs at American Express, click here.
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