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Charlotte, NC

Solutions Architect Vertical Spectrum Enterprise at Spectrum (Charlotte, NC)

| Charlotte, NC
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At a glance:
  • Are you a technologist skilled at delivering highly technical complex and customized solutions to large clients and influencing purchasing decisions at the senior level?
  • Can you work with Product Development and other boundary partners to create a product roadmap that position Spectrum Enterprise as the long term provider of choice?
  • Do you desire a competitive salary with lucrative benefits and a focus on professional development?
Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise's industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
As a Solutions Architect for Verticals, you are a technologist that accelerates the sales cycle by delivering highly complex and customized solutions to our largest clients. You establish yourself as a trusted technical advisor to clients and internal stakeholders by effectively eliminating technical obstacles and barriers to sales. You apply your subject matter expertise to help client's create a technical roadmap that meets their current and future needs.
You improve overall sales by influencing purchasing decisions at the most senior levels of client organizations. You possess business and technical acumen, outstanding presentation and communication skills and a demonstrated ability to work collaboratively in a matrixed environment. You excel working in an office environment with team members across the organization and travel up to 30 percent of the time to achieve company objectives. You report to the Senior Director, Sales Engineering Vertical for goals, guidance and assistance.
Position benefits:
  • Competitive salary with bonus.
  • Health, vision and dental insurance.
  • 100% company match 401(k) up to 6%.
  • Company funded retirement accumulation plan for an additional 3%.
  • Education assistance.
  • Pretax childcare spending account.
  • Paid holidays, vacation days, personal days and sick days.
  • Employee discount on spectrum services where available.
What you will do:
  • Be an impactful member for the Spectrum Enterprise team by supporting all efforts to simplify and enhance the client experience.
  • Improve sales by providing subject matter expertise for an assigned technology domain with our Voice, Video and Data solution set.
  • Enhance the sales cycle by participating in client meetings across multiple stages, including discovery, proposal, overcoming objections and closing.
  • Act as a trusted technical advisor and consultant to the client and Sales team and develop technical responses and strategy for RFIs and RFPs to ensure a successful sales cycle.
  • Collaborate with Sales, Product, Engineering and Operations teams to develop highly complex and customized solutions for specific opportunities.
  • Partner closely with internal Product Development teams to ensure that our product roadmap is aligned to client needs and industry trends.
  • Provide or support the creation of written proposals, proof-of-concepts and high-level designs based on client requirements and needs analysis to assist in closing sales.
  • Present well-documented solutions to overcome objections from high level decision makers and influencers.
  • Accelerate sales by assisting in proposing Spectrum Enterprise Ethernet, Internet, Wave, VoIP, PRI, SIP, Collaboration, Unified Communications (UC), Video standard and non-standard solutions.
  • Work with various Spectrum Enterprise Network Engineering, Operations and Product teams to develop unique service offerings as needed.
  • Mitigate risks by ensuring compliance with all policies and procedures.
Required keys for success:
  • Ten or more years of technical experience in cable or telecommunications voice, video and data solutions.
  • Ten or more years of experience designing large scale IP networks to deliver data, voice and video service utilizing Layer 2 topologies, managed routers, managed security, SD-WAN, cloud services and optical transport technologies.
  • Ten or more years of network engineering, network administrator or network sales engineering experience.
  • Ability to act autonomously.
  • Demonstrated proficiency in developing technical solutions across multiple Spectrum Enterprise technology offerings, including transport, Managed Services, UC and Voice.
  • Strong analytical sales with the ability to solve complex technology and business issues.
  • Inquisitive nature and eager to explore new concepts and approaches.
  • Confidence when presenting to peers and senior management within the organization.
  • Business acumen and sense of urgency to achieve business results.
  • Strategic account positioning with executive or C-level management.
  • Track record of listening to multiple points of view and synthesize against goals for recommendations.
  • Solid planning, prioritization and organizational skills with the ability to independently manage multiple projects and tasks.
  • History of making sound decisions and resolving issues while working under pressure.
  • Proven ability to show sound judgment and initiative to accomplish job duties.
  • Valid driver's license, safe driving record and availability to travel.
  • Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:
  • Fifteen or more years of technical experience in cable or telecommunications voice, video and data solutions.
  • Fifteen or more years of experience designing large scale IP networks to deliver data, voice and video service utilizing Layer 2 topologies, managed routers, managed security, SD-WAN, cloud services and optical transport technologies.
  • Fifteen or more years of network engineering, network administrator or network sales engineering experience.
Your education:
  • Bachelor's degree in engineering, computer science or a related field, or an equivalent combination of education, training and experience (required).
  • Master's degree in a related field (preferred).
  • Industry or vendor specific certifications, such as CCIE or NSE 8 (preferred).
SEN201 306890-4 306890BR
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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

Working for Spectrum means working to keep people connected to what matters most, helping underserved communities be better connected, and powering the remote and essential workers which were critical in the past two years.

On top of this mission, the employment opportunity here is financially rewarding - with compelling wages, excellent benefits with no increase in cost, and healthy retirement savings options, we provide the security to build a financially sound future.

There are also many opportunities to learn new skills and grow fulfilling and lasting careers. We offer stability in this time of uncertainty.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and we have absorbed the full cost increase for the medical, dental and vision coverage for 8 years in a row.

We're also proud of the ways our employees grow their knowledge. We help cover the costs, like $5,250 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on career development, employees can have confidence that day one is truly just the beginning.

Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring Practices that Promote Diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Spectrum offers discounts at specified per location daycares.
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Company Outings
Spectrum employees have plenty of on-site parking options including lots and a garage.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Online course subscriptions available

An Insider's view of Spectrum

How does your team reward individual success?

Building a culture of success is critical to our companies business success. We have numerous programs that allow peers and leaders to recognize individuals for their contributions. Our Spark allows you to earn points that can be used to purchase gift cards and items from your favorite merchant.


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