Solution Architect
Company Overview
Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home.
We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.
Department OverviewThe Software Enterprise Deployment and Integration team is the team that delivers solutions to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems, and Mobile Data Computing, among other offerings.
Job Description
The Flex Solution Architect team takes pride in providing the knowledge and tools necessary to ensure the successful implementation of services with our customers. Our department handles the installation/configuration of Motorola's enterprise software solutions, 3rd party hardware, and various interfaces at customer sites.
The primary responsibilities for this position include installing Motorola’s enterprise software solutions, third-party hardware, and software interfaces at customer sites. Other responsibilities include completing and maintaining customer installation records and conducting follow up measures as needed. This position also provides installation support and consulting for systems internal to the company. This position works under minimal supervision. Light to moderate travel is required.
Essential Duties & Responsibilities
Coordinates and implements customer installation activities in a time-sensitive manner.
Installs Motorola software on multiple hardware platforms. Includes servers, desktops, and laptop systems.
Integrates Motorola solutions into existing customer networks.
Installs third-party hardware and software when purchased as part of the Motorola system.
Works with product support technicians to resolve installation and quality issues.
Recommends updates to department policy and process documentation.
The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required.
Desired Skills/Knowledge:
Linux and Windows Server operating systems
Effective troubleshooting
Situational Stress-management
Proficiency in the following areas is a plus;
Motorola Software
Law Enforcement Terminology
Shell and PERL scripting
Tomcat
Database management
Linux/Windows operating system
Serial communications
Networking
This position is subject to working in high-security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
Basic Requirements
Bachelor’s degree and 2+ years experience in the IT field or 5+ years experience in an IT capacity
Must be able to obtain background clearance as required by government customers.
Vaccine Requirement
Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Any employee who is not vaccinated must wear a mask at all times when at a Motorola Solutions site or otherwise meeting with other Motorola Solutions employees or customers. Employees who have submitted proof of vaccination must follow site-specific or local mask requirements. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees.
Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.