Description

Solution Architect

Remote

Company Overview:

Advanced Technology Group (ATG), a Cognizant Company, is a global leader in Quote to Cash advisory, implementation, and managed services to both mid-market and large enterprise brands seeking increased agility in the "everything as-a-service" economy. Implementing CRM, Quoting, and Billing systems are the core of what we do and we are the #1 implementation partner for three leading providers of cloud or platform-based CPQ and Billing Solutions. Right now is an extra exciting time as we are extending our competencies into Sales and Service Cloud. We provide unique and differentiated value to our clients, our ISV partners, and our GSI partners, using years of domain expertise, a set of proprietary tools and intellectual property, and a refined set of delivery accelerators.

Position Overview:

As a Salesforce Solution Architect, you will work with clients to understand their needs while collaborating with other ATG'ers build out the technical solution. You will participate in solution design and focus on hands-on build work.

You are an experienced consultant with a vast knowledge of Salesforce's platform and are depended on by our customers for technical vision and proactive and strategic advice. You have the confidence and experience to lead a project by driving conversations with clients and delegating tasks to team members throughout the project.

Key Responsibilities:

• Partner with Business Analyst for requirements gathering (owns fully when no Business Analyst is assigned to the project) and own the overall functional and technical design of the application, mapping client business requirements to systems specific declarative work needed on the Salesforce platform.
• Work as a team leader along with the Project Manager, Technical Architect and supporting team members to deliver the complete solution for the customer.
• Participate in process flow analysis and process redesign along with Business Analyst, Technical Architect, and other Solution Architects.
• Share best practices and be consultative to clients throughout the duration of the project.
• Collaborate with the Technical Architect and/or Development team to produce technical specification for custom development and systems integration requirements.
• Provide current best practice and third-party solution alternatives as part of the functional design document.
• Support of UAT efforts along with QA resource and Project Manager
• Lead client through training effort, creating training decks, demos, and documentation as needed.
• Participate and lead, when needed, project meetings with the customer.
• Average of 10% travel, up to 25%, to client locations throughout the U.S.

Skills, Experience, and Requirements:

Required:

• 3 years of hands-on Salesforce configurations experience
• Prior experience gathering and documenting requirements, designing, and documenting technical solutions, and conducting user training sessions.
• Advanced knowledge/experience working with and creating automations using Process Builder, Flows, and Lighting App Builder etc.
• Experience designing and delivering a training program tailored to clients' needs

Preferred

• 2 years' experience consulting with mid to large enterprises.
• Experience with SDLC and Agile (Scrum) project methodologies.
• Active SFDC Certifications (ex: System Administrator, Advanced System Administrator, Sales Cloud Consultant, Service Cloud Consultant, or other SFDC certification also acceptable).

Education:

• 4-year degree in a technical or business field of study preferred

Location and Travel:

• Willingness and ability to travel up to 10-25% (subject to change at any time based off project demands)
• Remote

ATG believes in advancing inclusion, acceptance, and understanding amongst our team by employing individuals who bring unique perspectives and diversity of experiences to the company. We encourage all interested individuals, including people of all races and national origin, people of all ages, people of all religions, people with or without disabilities, and/or people with any gender identity and sexual orientation, to apply.

'Cognizant will not sponsor H-1B or other U.S. work authorization, or lawful permanent residence (otherwise known as a "Green Card") for this role'

Qualifications

* Proficiency Legends

Proficiency LevelGeneric ReferencePL1The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.PL2The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.PL3The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.PL4The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.