Solution Architect (Delivery Assurance Lead)
What's the secret of SailPoint's success? We believe it's all about the way we work together - and play together. Our culture encourages both independent thinking, and close collaboration. We give people the resources they need to do their jobs yet leave them alone to work in whatever way they do best. We love their intense, day-to-day dedication, and we admire their commitments outside of work. And we appreciate equally their dedication to seeing our company grow and thrive, and to making our community a better place.
A passion for what we do. And for what we can do for others.
At SailPoint, success is all about our people. SailPoint's employees are:
- Smart, for starters - We look for people who are the best and the brightest, but who are always looking to learn more.
- Empowered to succeed - Rather than micromanage, we give people the training and resources they need, and let them work on their own terms.
- Always in the loop - Our people consistently get open, honest communication about what's happening in our company and industry.
- Community-conscious - From teaming up to participate in charity benefits, to volunteering individually, our people make SailPoint a model for community engagement.
- Ready to have some fun - Well, you know what they say about all work. We celebrate our achievements, our birthdays, our business success, our... you get the picture.
Setup Services (Delivery Assurance Lead)
Description
This position is part of our Professional Services team and is responsible for advising customers and implementation partners on the solution architecture and design for a successful project delivery.
Responsibilities:
- Provide strategic direction to customers and implementation partners for a successful Identity Security Program
- Ensure SailPoint best practices are followed through the project for a successful project delivery
- Advise and provide direction to junior resources on the project implementation
- Maintain healthy business relationship with customers
- Work with other delivery assurance leads, program managers and provide recommendations on any changes needed for the program.
- Work with other cross functional teams to understand the product roadmap, product limitations and advise strategic direction to the customers.
- Document the recommendations
Requirements:
- 8+ years of experience in technical consulting role
- Strong communication and presentation skills needed to perform identity security program assessments and provide a road map
- Experience with other identity provisioning and governance products is must. Experience with SailPoint IdentityIQ or IdentityNow is a plus
- Experience with networking, directory servers, databases is required
- Experience with Azure, AWS is a plus
- Strong organizational, leadership and multi-tasking skills
- Excellent analytical and problem-solving abilities
- Documentation management and ability to use project management tools
- Attention to details even under pressure
- Time management skills with the ability to meet deadlines
Education:
- Engineering background or strong consulting background in Identity and access management space
Location:
Remote in US or Canada
Travel: 10 to 20%
SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.