Austin, TX

Solution Architect (Delivery Assurance Lead)

| Austin, TX
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What's the secret of SailPoint's success? We believe it's all about the way we work together - and play together. Our culture encourages both independent thinking, and close collaboration. We give people the resources they need to do their jobs yet leave them alone to work in whatever way they do best. We love their intense, day-to-day dedication, and we admire their commitments outside of work. And we appreciate equally their dedication to seeing our company grow and thrive, and to making our community a better place.
A passion for what we do. And for what we can do for others.
At SailPoint, success is all about our people. SailPoint's employees are:
  • Smart, for starters - We look for people who are the best and the brightest, but who are always looking to learn more.
  • Empowered to succeed - Rather than micromanage, we give people the training and resources they need, and let them work on their own terms.
  • Always in the loop - Our people consistently get open, honest communication about what's happening in our company and industry.
  • Community-conscious - From teaming up to participate in charity benefits, to volunteering individually, our people make SailPoint a model for community engagement.
  • Ready to have some fun - Well, you know what they say about all work. We celebrate our achievements, our birthdays, our business success, our... you get the picture.

Setup Services (Delivery Assurance Lead)
This position is part of our Professional Services team and is responsible for advising customers and implementation partners on the solution architecture and design for a successful project delivery.
  • Provide strategic direction to customers and implementation partners for a successful Identity Security Program
  • Ensure SailPoint best practices are followed through the project for a successful project delivery
  • Advise and provide direction to junior resources on the project implementation
  • Maintain healthy business relationship with customers
  • Work with other delivery assurance leads, program managers and provide recommendations on any changes needed for the program.
  • Work with other cross functional teams to understand the product roadmap, product limitations and advise strategic direction to the customers.
  • Document the recommendations

  • 8+ years of experience in technical consulting role
  • Strong communication and presentation skills needed to perform identity security program assessments and provide a road map
  • Experience with other identity provisioning and governance products is must. Experience with SailPoint IdentityIQ or IdentityNow is a plus
  • Experience with networking, directory servers, databases is required
  • Experience with Azure, AWS is a plus
  • Strong organizational, leadership and multi-tasking skills
  • Excellent analytical and problem-solving abilities
  • Documentation management and ability to use project management tools
  • Attention to details even under pressure
  • Time management skills with the ability to meet deadlines

  • Engineering background or strong consulting background in Identity and access management space

Remote in US or Canada
Travel: 10 to 20%
SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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