Software Site Reliability Engineer
If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.Company Overview
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
Department OverviewWatchGuard Video, A Motorola Solutions Company, the leading provider of digital in-car video recording systems and video evidence management software for law enforcement. We are a thriving and growing company looking for a great Software Developer. This is a full role for a Software Developer to grow and thrive. We are looking not only for a talented Software Developer, we are looking for someone who will contribute to our overall culture.
Job Description
Motorola Solutions is building talent pipelines to meet future hiring demands. This is a pipeline role, while there may not be an immediate opening, we want to build relationships with prospective candidates. If your background is a match to our requirements, we will follow up with an exploratory conversation.
In this role, you will collaborate with both Engineering and Customer Service to improve the reliability and performance of evidence management software products installed at law enforcement agencies. This is a Software Engineer role within the Engineering team where you will have full access to the application source code and development test environments, and you will be implementing improvements in source code and support tools.
Responsibilities
Deliver software product reliability improvements to Motorola Solutions/WatchGuard customers, collaborating with software engineers and customer service teams.
Troubleshoot issues, find root causes, and implement solutions to prevent them from happening again.
Participate in incident response activities and be part of 24x7x365 incident response team rotation.
Develop playbooks (tools, utilities, & scripts) to resolve operational issues.
Share troubleshooting & system recovery expertise with customer service teams to help them improve their skills and knowledge.
Collaborate with product owners to define timelines and deployment packages for product improvements.
Follow prescribed SLA’s with parameters for Service Level Objective (SLO), Mean time to Failure (MTTR), & Mean time to Repair (MTTR).
Qualifications
Experience developing, debugging, deploying, and supporting distributed applications at enterprise scale using .NET & C#
Experienced shipping software to production environment on customer premises
Experience in operating and supporting applications in Azure cloud.
Track record of solving complex problems using technology and automation
Working knowledge of Microsoft Web API and ASP.NET MVC
Experience with Windows Services and a working knowledge of WCF
Experienced with Entity Framework, Dapper, ORMs
SQL Server experience, especially complex queries
Working knowledge of Windows System Administration, Active Directory, and basic DBA tasks
Experience in JavaScript or Typescript
Experienced with HTML, CSS
Experienced with Single Page Application architecture
Strong hands-on experience with PowerShell or other scripting language
Team player willing to lead when necessary
Site Reliability experience
Passion and aptitude for learning
SOLID design principles
Software design and architectural patterns
Experience working in a fast-paced Agile environment using Scrum or Kanban techniques
Experience with software version control such as Git
Experience with unit testing frameworks such as XUnit
Experience with internals of IIS, MS SQL, Windows domains
Single Page Application (SPA),
Durandal.js experience
Knowledge of monitoring and logging tools and platforms
Microsoft Azure Platform as a Service experience
Experience with Microservices and containers
NServiceBus experience
Experience with Continuous Integration/Deployment
Experience with video processing or streaming
Ideal candidate stays abreast of latest trends and technologies
Basic Requirements
Bachelors degree in Computer Science or related field and 3+ years of Software Engineering experience or 5+ years of Software Engineering experience
Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo
Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.
