Job Description The Public Cloud Centre of Excellence product team is seeking a passionate Cloud Engineers to join us in advocating and supporting our developer and cloud community. Our goal is to increase adoption of our cloud platform and tools with internal users, while helping them in their modernization journey, and as a result, strengthening JPMorgan Chase & Co. as a technology leader in financial services. Our ideal candidate will be ready to immerse themselves in the world of cloud and community of engineers and be genuinely excited to bring to life and drive adoption of new technologies that we're delivering across our Firm.
As a Cloud Engineer, you will build and maintain strong relationship with public cloud customers, collaborating with multiple product lines and shared services enabling public cloud platform and technologies for the firm, to help solve their problems and meet their needs. You are solution and execution focused on an agile setting whilst inspiring innovation and balancing thought diversity. You will join a team of technologists working to identify, build and manage the best products to address our customers' wide range of needs .
Cloud engineers will partner closely with JPMC'S Line of Business , to embed with large applications and/or pair with a set of smaller workloads to provide infrastructure and cloud expertise to the application organization. This role will serve as subject matter experts in helping the application team to establish a migration strategy, assess their roadmap, and establish optimal path into the public cloud.
What you'll do:

• Be a trusted partner by helping solve customer issues, answer questions and remove friction points; and providing transparency on status, blockers and path to solution from start to finish.
• Establish and maintain communication forums and flows to share working solutions, understand customer need and provide feedback to the product teams.
• Partner with fellow members of the CCOE product team to understand how the product portfolio supports and dovetails with the experience, design and product groups, and supports the firm's strategic priorities.
• Work across multiple product team and the customer teams to deliver the best suite of public cloud products that deliver on customer needs and expectations.
• Maintain a respectful, diverse and inclusive work environment, cultivating a culture of trust.
• Demonstrate the importance of the firm's risk management policies and protocols by advocating for their adherence and encouraging teammates to do the same.
• Gather customer/project requirements and develop action plan to deliver requirements. Drive the execution of the action plan to deliver on customer requirements.

Who you are:

• Excellent listener.
• Self-starter that seeks to break the status quo and initiate change, and comfortable with ambiguity, given the rapid pace of change and various teams supported.
• Creative leader with superior analytical abilities.
• Excellent technical, problem-solving and communication skills.
• Experience in cloud technologies, knowledge, and passion about the technology infrastructure marketplace (e.g., cloud computing, B2B, open source, software infrastructure, developer tooling, etc.) strongly preferred.
• Experience with multiple development and operational paradigms and associated toolsets.
• Deep understanding of various software and solution architectures with the ability to clearly conceptualize and communicate how the various public cloud products will deliver on the solution architecture.

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.