About NCR

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Software Engineering Manager

Location - Atlanta, GA

Job Description Summary

We are looking for a Software Engineering Manager I to drive development delivery via agile practices, innovative software engineering, and high-performance. This position is responsible for leading an engineering team to build the latest NCR eCommerce Solution for SMB and enterprise customers in the Hospitality industry. The candidate should be from a development background and should have experience writing applications using the latest languages and technology such NodeJS-NestJS, Typescript, JAMstack GCP Docker/GKE, GHA, HELM. The candidate should be comfortable working with full stack engineers, product managers and product delivery teams.

Position Summary & Key Areas of Responsibility

• Provide leadership to an organization in an agile environment.
• Manage concurrent projects and engineering staff to ensure project timing is maintained.
• Ensure customer success by delivering quality solutions on schedule and within budget parameters.
• Allocate resources as necessary to ensure success for all business requirements (cost, timing, quality, etc.).
• Develop resource plans and ensure that the organization has sufficient time to react to insufficient resources.
• Groom and plan stories alongside the Product Management team, providing critical engineering insight into approach, and cost/benefit.
• Ensure agile plans are followed and maintained.
• Build and maintain productive relationships within a matrixed organization.
• Use strong engineering decision-making to ensure a properly developed solution.
• Utilize and build best of breed engineering practices for development, automation, and continuous release management.
• Handle and prioritize customer escalations alongside new feature development.
• Serve as a professional example for others to follow.
• Define and track KPIs for the team.
• Objectively evaluate team performance and develop resources.

Basic Qualifications

• Bachelor's degree in a technical discipline or equivalent work experience; Master's degree in a related field preferred
• 3+ years of experience managing software engineering teams
• 5+ years of experience in Agile environment
• 5+ years of experience designing and developing software in an enterprise environment
• Proven software engineering experience with both breadth and depth, including different programming languages, APIs, and databases
• Experience with cloud services, such as Google Cloud Platform (GCP), Microsoft Azure, and Amazon Web Services (AWS)
• Proficiency with programming languages such as NodeJS-NestJS, Typescript, JAMstack
• Strong knowledge in creating and working with APIs
• Familiar with interfaces such as REST web services, OpenAPI, etc
• Experience with modern tools for managing source code, builds, deployments, and automated testing
• Excellence in technical communication with peers and non-technical cohorts
• Superb troubleshooting skills, with a passion for resolving the most complex problems
• Very strong people management and mentoring skills

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

EEO Statement

Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.