Software Engineering Manager, SRE (Remote)

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Are you ready to power the World's connections?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the role:

You will be the leader of the Kong SRE team. Site Reliability Engineering combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. The SRE team ensures that Kong’s cloud services have reliability and uptime appropriate to customers’ needs. The SRE team also keeps an ever-watchful eye on our systems capacity, performance, security and cost efficiency or our AWS resources and K8s Clusters. 

As a Software Engineering Manager, you'll lead and grow a distributed team and be responsible for providing technical leadership to key projects, and empowering and developing the team members to do the same.
You and your team will build, operate, and continuously improve the Kong Konnect cloud platform on Kubernetes and AWS.

Why should you want to work at Kong?

Market Opportunity - We are on a quest to build a $10b+ software company over the next few years and need YOUR help!
- APIs are driving innovation across every industry!
Strong VC team, Series D, strong year over year revenue growth!
Technical Leadership - We are recognized as the leader in innovation in the connectivity space.
- Marco, our CTO/co-founder - “We are the Cisco of L4 and L7” - CUBE Conversation, March 2021
We are the leading innovator in the connectivity space!
Amazing Team & Culture - Come be a "Konger" and find out what we mean.
- Great Place to Work Certified in 2020 & 2021
Kong employees discuss our culture at our 2020 Company Kickoff
Building Great Products - Learn why the world's largest companies love our tech!
- Kong Named a Leader in the 2020 Gartner Magic Quadrant
Over 250m+ downloads of our open source API gateway! Over 40k+ stars on Github between Kong API and Kong Insomnia!

What you'll be doing:

  • Building software and systems to manage infrastructure and customer-facing applications through automation on K8s and AWS.
  • Scale Kong cloud and web services to hundreds of thousands of customers.
  • Managing through uncertainty and partnering closely with development teams to design, build, deploy, support, and monitor new and existing Kong cloud services.
  • Measuring and optimizing service performance, availability, capacity planning and change management
  • Hire, mentor and maintain healthy engineers who value collaboration and innovation 
  • and work closely with the rest of the product engineering team to deliver novel software solutions to customer problems.
  • Give constructive feedback to Engineers, conduct 1:1’s, perform performance reviews and strive for continuous improvement.
  • Suggest guidelines, principles and processes to improve the Engineering org.
  • Assure high quality work and SLO adherence.

What you'll bring:

  • 2+ years of Eng management experience.
  • 4+ years of AWS and K8s operation experience, including hands-on-keyboard contributions especially with infrastructure as code stack like Terraform and ArgoCD.
  • Experience managing remote teams, doing reviews, hiring, comp.
  • Experience with K8s, Docker, AWS, Postgresql, ElasticSearch, Redis, DataDog.
  • Experience running and supporting Saas web applications at scale including monitoring, distributed tracing. 

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

What is a Konger?

We are a group of makers, thinkers, and doers focused on helping today’s developers build tomorrow’s technology. Our teams work on the bleeding edge of API innovation to provide our users with a central nervous system for data and services.

We put design at the heart of everything we do, and we’re relentlessly focused on creating beautiful experiences for our customers. That’s why technology companies, major banks, e-commerce innovators, and government agencies put Kong in front of their most important web applications.

We believe in the power of Open Source and everything it stands for. That’s why developers around the world enthusiastically contribute on top of our open-source platform.

We are passionate about solving challenges that will fundamentally shape the future of technology, and we’re looking for the right people to join us on our mission. If you believe in taking ownership of your work, making an impact, and having fun along the way, we would love to talk to you.

Kong Core Values: 

Be Inclusive. We work together from anywhere to achieve our common goals. Our differences make us stronger.

Be Authentic. We are genuine, principled and confident without arrogance. Show respect and kindness, especially in tough moments.

Be Relentlessly Resourceful. We work with purpose, obsession and grit. It takes muscle to do hard things and doing hard things build muscle.

Be Customer Obsessed. We care. Customers are everything, we put them at the center of everything you do. We are all empowered to make an impact.

Be Curious. We value ideas over hierarchy. Never accept the status quo. We make bold bets, fail, and learn everyday. There is always a way.

Be an Owner. We are drivers not passengers and own the quality and outcomes of our work.

About Kong:

Kong creates software and managed services that connect APIs and microservices natively across and within clouds, Kubernetes, data centers and more using intelligent automation. Built on an open source core, Kong’s service connectivity platform enables digital innovation by allowing organizations to reliably and securely manage the full lifecycle of APIs and services for modern architectures, including microservices, serverless and service mesh. By providing developer teams with unprecedented architectural freedom, Kong accelerates innovation cycles, increases productivity, and seamlessly bridges legacy and modern systems and applications. For more information about Kong, please visit konghq.com or follow @thekonginc on Twitter.

More Information on Kong
Kong operates in the Cloud industry. The company is located in San Francisco, CA. Kong was founded in 2017. It has 354 total employees. It offers perks and benefits such as Dental Benefits, Vision Benefits, Health Insurance Benefits, 401(K), Employee Stock Purchase Plan and Flexible Work Schedule. To see all 63 open jobs at Kong, click here.
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