Software Engineering Manager, SaaS Platform at SailPoint

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*SailPoint is HQ'd in sunny Austin, TX but this role can be full time remote.
SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job - no more, no less.
You're a Software Engineering Manager with technical experience on backend services, data stores and APIs in your past. You want your teams to build robust and reliable backend services software, tools, and APIs to set the bar for quality across the organization. You can understand each team as a kind of system, and you know the best way to optimize it is by working excellently with people while also understanding the technology. You know how to find, hire and retain top talent to build complex and advanced SaaS software while coaching them on their performance and engagement with their team.
Your Team
You will lead and support a team of engineers who are delivering and supporting software that underpins many other engineering teams at the company. You will have many internal stakeholders (several Engineering & Product Management teams, DevOps, Quality, and others), and effectively collaborating with all of them to create feasible roadmaps will be paramount for this role. You should form opinions about what the team should do based on careful and active listening to your team members and your stakeholders. Then your teams will deliver software and hit goals for the company; consistently and with style.
In turn, you will develop and grow as a manager and leader of people. You will receive thoughtful coaching, consistent feedback, collaboration on your career path, and support to learn and pursue success for your own career. You will gain experience through shipping great software, and leading teams through a complex environment to support customers and other teams throughout the organization.
What You'll Make Happen
  • Listen to what your team needs to deliver better software, then proactively do those things.
  • Partner with Product Management to ensure your teams have clear tactical and strategic backlogs.
  • Balance competing priorities to ensure we effectively ship new features while resolving defects and managing technical debt.
  • Introduce, run, tweak, and optimize team project management processes, as the principal owner of team delivery.
  • Recruit, coach, develop, and motivate high performing engineers across multiple teams.
  • Proactively seek to listen and find alignment with other engineering teams and stakeholders by understanding your teams' technology, building strong relationships, and insisting on high-quality solutions that solve multiple strategic challenges at once.

You Get Excited By
  • Your team achieving real business results and incremental milestones
  • Delighting our customers and end users
  • Coaching and developing engineers on your team along their chosen career paths
  • Using data to objectively measure impact and optimize engineering processes
  • Meeting deadlines and coordinating with technical team members in order to deliver quality results
  • Attracting and motivating excellent engineers who care about great teams and great software

Role Requirements
  • 1+ years in a Software Engineering Management role on backend services exposing APIs
  • 3+ years of hands-on experience as a Software Engineer
  • Experience with at least two different tech stacks as either an engineer or a manager
  • Deep knowledge of agile processes and workflows, and some experience implementing them
  • Technical experience and fluency at the architectural level, enabling easy discussions with engineers
  • Experience handling multiple stakeholders' concerns live, in meetings, with aplomb

Pluses (or Things You'll Learn on the Job)
  • Experience tuning and optimizing team processes using qualitative & quantitative feedback
  • Experience implementing & maintaining a feedback-driven culture where it is routine to ask for feedback on performance
  • Experience on teams shipping SaaS products for consumers or businesses

SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • RedisDatabases

What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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