Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineering Manager within PNC’s Retail Lending Technology organization. This position is primarily based in a location within PNC’s footprint. Preferred locations are listed in this requisition. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities can be performed remotely. Additional locations may be considered.
The PNC Retail Lending Decision Management platform team has an exciting opportunity for a Software Engineering Group Manager responsible to plan, design, and implement a strategy moving a high throughput, low latency, and highly intelligent transaction processing to on prem/cloud environments. You will be a technical leader driving out the solutions to process in both public clouds as well as privately hosted cloud environments. The Decision Management platform delivers industry leading intelligence with business agility at global scale to power products that protect our customers from fraud, handle originations, help in client servicing and collections. Decision Management leverages innovative new technologies including multi-layered rule engines, real time feature stores leverage extreme performance in memory data grids, a streaming big data cluster, business intelligence tooling, self-service business rule capabilities, and web apps & API for providing customers control and insights for their decisions. The ideal candidate is a strong technical leader, highly motivated and innovative, passionate about technology, creates strong partnerships, and has a proven track record for architecting and delivering mission critical solutions that meet customers needs, aligned to enterprise standards, and are cost effective.
Role:
In this position, you will:
• Provide thought leadership for the ongoing re-architecture of the Decision Management applications to enable capability driven, microservices oriented decision blocks.
• Work with Product Owners and Architectural Leadership to drive out the strategic roadmap for the platform and ensure appropriate architectural and technical items are suitably prioritized.
• Work in collaboration with other architects within decision management & wider PNC Operations and Technology to ensure that architectural principles are aligned where appropriate.
• Be responsible for producing key Architectural Documentation including Overviews and Roadmaps, using these to ensure formal architectural governance is correctly applied.
• Create a technology roadmap for enabling decision management platform with the help of cloud native managed services/ products
All About You
The ideal candidate for this position should have:
• Experience architecting and operating mission critical, high volume, low latency services onto elastic infrastructure ranging from public cloud to private data centers.
• Experienced with architecting high performance application data services against data stores with very large amounts of data
• Experience with real time data streaming tools such as Kafka, Storm, NIFI, AWS Kinesis, Azure Stream Analytics
• Experience transforming on-prem solutions to a hybrid cloud environment
• Experience with multi cloud providers
• Experience with microservices architecture
• Experience with running AI engines/rules engines and data caching technologies
• Experience with distributed compute solutions
• Strong written and verbal communicator with the ability to translate complex technical information for senior management and product team
• Experience providing technical thought leadership across an organization
• Experience working in BPMN and DMN products (PEGA, FICO, Open sources etc.) is a plus
• Practical knowledge operating on products like Snowflakes, Databricks on cloud (Azure preferred or in AWS)

Job Description

• Manages multiple development projects, development groups and/or application support functions for a major business segment.
• Oversees the development and implementation of multiple, complex, organization-wide systems .
• Allocates and ensures resource arrangements during the application development life cycle .
• Maintains relationships with clients to ensure the implementation quality of application systems .
• Provides solutions or recommendations on complicated technology issues for application development and implementation .

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Competencies

Application Delivery Process – Knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications.

Application Development Tools – Knowledge of and ability to utilize a variety of specific tools and toolkits for the development and support of applications.

IT Environment – Knowledge of an organization's IT purposes, activities and standards; ability to create an effective IT environment for business operations.

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Education

Bachelors

Additional Job Description

Benefits

Disability Accommodations Statement:

The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at [email protected]. 

The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

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