JPMorgan Chase
Hybrid

Software Engineer

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Job Description Organization Description
Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.
Employer Description
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.
Equal Opportunity Employer/Disability/Veterans
Job Description
Position Description:
The CCB Authentication product protects our customers against evolving threats, retains their trust in the Digital, Branch and Call Center channels and simplifies their authentication experience, while also protecting our customers from fraud and cyber threats. We are modernizing the platform and the ideal candidate will join our team focused on supporting Customer Authentication in the Branch & Call Center channels. The team delivers best in class software in a cloud environment with a focus on Voice Biometrics.
Responsibilities:

  • Performing all testing activities for initiatives across one or more assigned projects, utilizing processes, methods, metrics and software that ensure the quality, reliability and systems safety and security.
  • Understanding the interfacing applications, test environments and our tools and methodologies.
  • Test strategy formulation will include decomposing the business and technical requirements into test case scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other preparation activities.
  • Development of the test case execution plan, test case execution, managing issues, and status metrics.
  • Working with a global team and responsible for directing/reviewing the test planning and execution work efforts of an offshore team.
  • Communicating effectively with business units, IT Development, Project Management and other support staff on testing timelines, deliverables, status and other information.
  • Assisting in the project quality reviews for your assigned applications
  • Assessing risk to the project based on the execution and validation and making appropriate recommendations
  • Ability to interpret quality audits, drive improvements and change, and facilitate test methodology discussions across the business unit
  • Additional areas of responsibilities include:
    • Providing project implementation support on an as needed basis
    • Assisting with application training of new resources.
    • Ability to create and manage project plans and activity timelines.
    • Acting as a liaison between the Line of Business testing resources and the development team
    • Investigating, monitoring, reporting and driving solutions to issues
    • Identifying and creating risk mitigation activities, and developing and implementing process improvements.
  • Documenting all test artifacts including full audit and transparency of traceability from requirements to tests, and evidence of test planning and execution.
  • Lead initiatives for QA, and coach junior team members in their day-to-day activities (to include on-boarding support).


Requirements:

  • A college degree or equivalent experience
  • Minimum of 8+ years of experience with the following:
    • Testing techniques to include functional, regression, sanity/smoke, batch, and system testing
    • Creating test strategies and test case development
    • Planning and coordinating test activities
    • Test case development and defect resolution
    • JIRA/Zephyr or HP's Application Lifecycle Management
  • Familiarity with American Disabilities Act, WCAG 2.0 criteria and testing tools (manual and automated)
  • Ability to work with a sense of urgency and attention to detail
  • Demonstrated verbal and written communication skills and excellent analytical skills
  • Collaborative decision-making and good judgment
  • Strong time, interpersonal and people skills
  • Ability to operated comfortably in a multi-task / multi priority environment across a global team
  • Experience with client server environments
  • Proficient knowledge of the Microsoft Office products
  • Knowledge of Agile Application Development concepts
  • 3+ years of experience in the following technical areas:
    • Use of 2 or more development languages (e.g. Java, Javascript, Python, Ruby, Groovy, C++/C#, CSS, .Net, VBScript, SQL, etc.). Preferably Java and JavaScript
    • Web technologies (e.g. HTTP, XML, HTML, etc.).
    • Development or test automation tools/frameworks (e.g. Cucumber/Gherkin, Selenium, SOAP-UI, HP ALM/QTP, JIRA, etc.).
    • Platforms/OS/Servers (e.g. Windows Server, Linux/Unix, Apache, Tomcat, etc.).


About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.

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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Diversity
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Professional Development Benefits
Tuition reimbursement

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