Kensho Technologies
We make data discoverable, useful, and valuable in enabling fact-based decisions.
Hybrid

Software Engineer, Site Reliability

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With the continued impact of COVID-19 and social distancing measures, Kensho is conducting all interviews and on-boarding activities remotely. At the present time, all employees are working remotely, until further notice. When the time comes to open our offices, Kensho will fully support those employees who would like to continue working remotely and not ask anyone to return to the office until they are comfortable.


At Kensho, we hire talented people and give them the freedom, support, and resources needed to build cutting edge technology and products for our parent company, S&P Global. We produce a suite of AI-powered solutions that solves the challenges of the largest, most successful businesses and institutions, helping them make sense out of a world full of messy data.

 

As a mid-level Software Engineer, Site Reliability (SRE) at Kensho, you will ensure that Kensho’s services, both internally-critical and customer-facing, have reliability and uptime based on users' expectations. You will work closely with our team of Infrastructure and Application Engineers to come up with scalable solutions. You will also be working with Technical Architects, Product and Engineering Managers and Application Developers to ensure stability and identify critical improvements.

 

Are you an experienced Site Reliability Engineer and thoughtful, collaborative, and dynamic technologist who loves building the infrastructure that helps others do their jobs more effectively and efficiently? If so, we would love to help you excel here at Kensho. We take pride in our team-based, tightly-knit startup Kenshin community that provides our employees with a collaborative, communicative environment that brings transparency to the biggest challenges in data.


At Kensho, we believe in flexibility-first, and give our employees the opportunity to work from where they feel most productive and engaged (must be in the United States). We also value in-person collaboration, so there may be times when travel to one of our Kensho hubs (NY/DC/MA) may be required for team meetings or company events on a monthly or quarterly basis.

What You'll Do

  • You will run and stabilize Kensho’s production services that support critical financial applications and backend processes.
  • You will monitor, maintain and help scale services that are integrated into S&P’s platform. 
  • You will manage end-to-end availability and performance of critical services and build automation to prevent problem recurrence. 
  • You will add, tune and maintain alert configurations and documentation as needed.
  • You will design and build advanced automated operational and deployment frameworks alongside tooling and infrastructure to help engineering teams measure and increase their velocity.
  • You will cultivate full-team participation in high quality, thoughtful software.
  • You will coordinate and train production support team as needed.
  • You will participate in on-call/production support.

Technologies You’ll Use

  • Kubernetes, HAProxy, Jenkins, Git, Docker, Kafka, Prometheus, Kibana, Elasticsearch, Grafana, Postgres

Required Skills, Knowledge & Experience

  • You have 3+ years of experience
  • You are fluent in any one of the modern programming languages (Python, Java, Go, C++, etc.)
  • You have strong experience with coding and debugging
  • You demonstrate a practical understanding of algorithms, data structures, and design patterns
  • Ideally, you also have DevOps experience and can demonstrate skills in any of the following:
  • Automation for CI/CD pipeline using scripting (Groovy preferred)
  • Kubernetes and strong networking fundamentals
  • Engineering and supporting production services in a modern, containerized cloud environment
  • Scalable testing, automation, continuous integration frameworks and best practices

How to Really Get Our Attention

  • You have been a major technical contributor in a big project
  • Your open source projects show innovation and initiative
  • You have research, publications, and patents, if any



At Kensho, we pride ourselves on providing top-of-market benefits, including:

 

- Medical, Dental, and Vision insurance 

- 100% company paid premiums

- Unlimited Paid Time Off

- 26 weeks of 100% paid Parental Leave (paternity and maternity)

- 401(k) plan with 6% employer matching

- Generous company matching on donations to non-profit charities

- Up to $20,000 tuition assistance toward degree programs, plus up to $4,000/year for ongoing professional education such as industry conferences

- Plentiful snacks, drinks, and regularly catered lunches

- Dog-friendly office (CAM office)

- In-office gyms and showers (CAM, DC)

- Bike sharing program memberships

- Compassion leave and elder care leave

- Mentoring and additional learning opportunities

- Opportunity to expand professional network and participate in conferences and events 

 

About Kensho

Kensho uses machine learning, artificial intelligence, natural language processing and data visualization techniques to solve some of the hardest analytical problems and create breakthrough financial intelligence solutions for our parent company, S&P Global. 

 

Kensho was founded in 2013 by Harvard & MIT alums and was acquired by S&P Global in 2018. Kensho continues to operate as a startup in order to maintain our distinct, independent brand and to promote our breakthrough, innovative culture. Our team of Kenshins enjoy a dynamic and collaborative work environment that runs autonomously from S&P, while leveraging the unparalleled breadth and depth of data and resources available as part of S&P Global. As Kenshins, we pride ourselves on maintaining an innovative culture that depends on diversity and inclusion.

 

We are an equal opportunity employer that welcomes future Kenshins with all experiences and perspectives. Kensho is headquartered in Cambridge, MA, with offices in New York City, and Washington D.C. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

 

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What are Kensho Technologies Perks + Benefits

Kensho Technologies Benefits Overview

At Kensho, we want you to feel comfortable bringing your whole self to work. This starts with providing best-in-class and innovative benefits to empower you to be your best self at both work and at home. With an emphasis on stability, flexibility, and support -- Kensho will be with you throughout all facets of your life. This includes a range of outstanding benefits, such as Unlimited Paid Time Off, 100% Employer-Paid Health Benefits, 26 Week Paid Parental Leave, and a 6% Employer Match on your 401(k) contributions.

Culture
Volunteer in local community
Twice a year, during a sponsored Collaboration Week, Kenshins gather to volunteer locally and give back to the community.
Partners with nonprofits
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Kensho supports People Resource Groups to foster a safe space and community for our people across diverse business and cultural backgrounds.
Hiring practices that promote diversity
We work to broaden Kensho’s diversity by recruiting candidates from groups that are underserved in tech, specifically women and people of color.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
100% Employer-Paid Dental Benefits.
Vision insurance
100% Employer-Paid Dental Benefits.
Health insurance
100% Employer-Paid Dental Benefits.
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
6% 401(k) Employer Match.
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
26 Week Paid Parental Leave.
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Kensho is a flexibility-first company offering unlimited PTO to encourage our employees to disconnect wherever, whenever and however they choose.
Paid volunteer time
Sabbatical
Paid 10-Week Earned Sabbatical.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Kensho provides weekly lunch on Thursdays.
Company-sponsored happy hours
Kensho provides weekly happy hours on Friday afternoons.
Pet friendly
Kensho offers Dog-Friendly Offices and PAW-Rental Leave.
Fitness stipend
Generous Wellbeing Reimbursements for a wide range of health and fitness services
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Kenshins have access to Continual Learning Benefits, Tuition Reimbursement, and Student Loan Support.
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Customized development tracks

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