Software Engineer, Site Reliability
Kensho is an Artificial Intelligence company that builds solutions to uncover insights in messy and unstructured data that enable critical workflows and empower businesses to make decisions with conviction. Our products are powered by state-of-the-art Machine Learning techniques that allow customers to unlock insights faster using Artificial Intelligence, including voice-to-text transcription, data extraction from documents and natural language processing that gives computers the ability to comprehend and analyze human language.
As a mid-level Software Engineer, Site Reliability (SRE) at Kensho, you will ensure that Kensho’s services, both internally-critical and customer-facing, have reliability and uptime based on users' expectations. You will work closely with our team of Infrastructure and Application Engineers to come up with scalable solutions. You will also be working with Technical Architects, Product and Engineering Managers and Application Developers to ensure stability and identify critical improvements.
Are you an experienced Site Reliability Engineer and thoughtful, collaborative, and dynamic technologist who loves building the infrastructure that helps others do their jobs more effectively and efficiently? If so, we would love to help you excel here at Kensho. We take pride in our team-based, tightly-knit startup Kenshin community that provides our employees with a collaborative, communicative environment that brings transparency to the biggest challenges in data.
At Kensho, we believe in flexibility-first, and give our employees the opportunity to work from where they feel most productive and engaged (must be in the United States). We also value in-person collaboration, so there may be times when travel to one of our Kensho hubs (NY/DC/MA) may be required for team meetings or company events on a monthly or quarterly basis.
Kensho states that the anticipated base salary range for the position is 130k-175k. In addition, this role is eligible for an annual incentive bonus and equity plans. At Kensho, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
What You'll Do
- You will run and stabilize Kensho’s production services that support critical financial applications and backend processes.
- You will monitor, maintain and help scale services that are integrated into S&P’s platform.
- You will manage end-to-end availability and performance of critical services and build automation to prevent problem recurrence.
- You will add, tune and maintain alert configurations and documentation as needed.
- You will design and build advanced automated operational and deployment frameworks alongside tooling and infrastructure to help engineering teams measure and increase their velocity.
- You will cultivate full-team participation in high quality, thoughtful software.
- You will coordinate and train production support team as needed.
- You will participate in on-call/production support.
Technologies You’ll Use
- Kubernetes, HAProxy, Jenkins, Git, Docker, Kafka, Prometheus, Kibana, Elasticsearch, Grafana, Postgres
Required Skills, Knowledge & Experience
- You have 3+ years of experience
- You are fluent in any one of the modern programming languages (Python, Java, Go, C++, etc.)
- You have strong experience with coding and debugging
- You demonstrate a practical understanding of algorithms, data structures, and design patterns
- Ideally, you also have DevOps experience and can demonstrate skills in any of the following:
- Automation for CI/CD pipeline using scripting (Groovy preferred)
- Kubernetes and strong networking fundamentals
- Engineering and supporting production services in a modern, containerized cloud environment
- Scalable testing, automation, continuous integration frameworks and best practices
How to Really Get Our Attention
- You have been a major technical contributor in a big project
- Your open source projects show innovation and initiative
- You have research, publications, and patents, if any
At Kensho, we pride ourselves on providing top-of-market benefits, including:
- Medical, Dental, and Vision insurance
- 100% company paid premiums
- Unlimited Paid Time Off
- 26 weeks of 100% paid Parental Leave (paternity and maternity)
- 401(k) plan with 6% employer matching
- Generous company matching on donations to non-profit charities
- Up to $20,000 tuition assistance toward degree programs, plus up to $4,000/year for ongoing professional education such as industry conferences
- Plentiful snacks, drinks, and regularly catered lunches
- Dog-friendly office (CAM office)
- In-office gyms and showers (CAM, DC)
- Bike sharing program memberships
- Compassion leave and elder care leave
- Mentoring and additional learning opportunities
- Opportunity to expand professional network and participate in conferences and events
About Kensho
Kensho is an Artificial Intelligence company that builds solutions to uncover insights in messy and unstructured data that enable critical workflows and empower businesses to make decisions with conviction.
Kensho was founded in 2013 and was acquired by S&P Global in 2018. Kensho continues to operate as a startup in order to maintain our distinct, independent brand and to promote our breakthrough, innovative culture. Our team of Kenshins enjoy a dynamic and collaborative work environment that runs autonomously from S&P Global, while leveraging the unparalleled breadth and depth of data and resources available as part of S&P Global. As Kenshins, we pride ourselves on maintaining an innovative culture that depends on diversity and inclusion.
We are an equal opportunity employer that welcomes future Kenshins with all experiences and perspectives. Kensho is headquartered in Cambridge, MA, with offices in New York City, and Washington D.C. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.