Software Engineer, Platform Infrastructure

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The Platform Infrastructure team owns and operates the cloud services and developer tools that power Udacity. We believe strongly in infrastructure-as-code and "automate everything." As an engineer on Platform Infrastructure, you'll do a little bit of everything - configuring our cloud infrastructure, developing new tools and services, teaching best practices to other teams, helping resolve production service outages, and more.

The Platform Infrastructure team works primarily in Go, but you're also likely to find yourself reading, debugging, and sometimes writing code in all of the languages in use at Udacity, particularly Typescript but also Python and Ruby on occasion. We're in the process of migrating the organization to a multi-region Kubernetes deployment with a multi-master database, so experience with the theory and practice of distributed systems is a plus. You should either have significant experience with tools like Terraform and Docker, or be prepared to learn a lot.

Responsibilities:

  • Develop tools to improve developer productivity to bring new Udacity products to market.
  • Provide support and advice to developers building new student-facing applications.
  • Develop tools to manage our fleet of cloud services in AWS.
  • Use configuration management tools to deploy and maintain Udacity products.
  • Participate in on-call rotation for production incident response.

Requirements:

  • Experience in Go, Ruby, Python or a comparable language.
  • Experience running Linux, Docker, or related systems.
  • Interest in systems engineering, networking, and security administration. 
  • Mentors others and supports their growth.
  • Encourages positive attributes and attitudes in others.
  • Sees through complex problems to simple, actionable improvements.
  • Works urgently and carefully under pressure.
  • Continuously learning new tools and techniques.
  • Resourcefulness to work through thorny production issues.
  • Patience to sort out unclear operations requests.

Udacity is a learning company and you will have time to learn our particular systems on the job. Not every candidate will have prior experience with the specific tools and systems that we use.

Consider applying if your experience is close to what we described above. We look for people with exceptional potential, as we know highest performing teams include people of diverse backgrounds, perspectives, and life experiences.

Udacity's mission is to train the world’s workforce in the careers of the future. We partner with leading companies to learn how technology is transforming industries, then teach the critical tech skills that individuals need for new and better jobs, and companies are looking for in their workforce.  With Nanodegree programs ranging from AI and Azure to Data Science, Robotic Process Automation, and Cybersecurity, our online training platform helps even the busiest learners prepare themselves for the most in-demand tech roles. 

Udacity's unique learning model of real-world projects and experts and mentors available 24/7 enables an unprecedented degree of engagement with our students, and we are with them through every step of their learning journey—from the first moment a marketing team member might answer a question, to the penultimate moment when a career team member receives word that a graduate has gotten a new job. Always putting Students First guides us as we continue our mission to bring the highest quality learning possible, to as many learners as we can possibly reach.

Learn more about Udacity's Values

Students First - Better Together - Entrepreneurial - Data Driven - Candid and Direct - Talent Obsessed


Udacity is committed to creating economic empowerment and a more diverse and equitable world. We have partnered with AT&T, Google, Lyft, Microsoft, Accenture and more to provide over 22,000 scholarships this year to those from communities under-represented in tech.

To ensure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition (including genetic information), age, veteran status or military status, denial of pregnancy disability leave or reasonable accommodation.

 

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More Information on Udacity
Udacity operates in the Edtech industry. The company is located in Mountain View, CA. Udacity was founded in 2011. It has 430 total employees. It offers perks and benefits such as Friends outside of work, Open door policy, OKR operational model, Team based strategic planning, Group brainstorming sessions and Diversity employee resource groups. To see all 4 open jobs at Udacity, click here.
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