Software Engineer, Platform Enablement (Remote)

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About BigPanda:

BigPanda is a fast-growing, values-driven, global company that enables Tech Ops teams to keep the digital economy running. BigPanda’s AI-driven IT operations (aka AIOps) platform transforms IT data into insight and action. By eliminating IT noise, automating incident management, and keeping our customers’ digital services up and running around the clock, we become a mission-critical part of our customers’ IT operations. 

With BigPanda, some of the world’s largest enterprises including Hulu, Cisco, United, Abbott, Marriott, Expedia and many others are able to reduce costs and increase efficiencies, accelerate business velocity, and deliver extraordinary customer experiences.

BigPanda is backed by top-tier investors including Sequoia, Mayfield, Battery, Insight Partners, Advent International, and Greenfield Partners. 

Why join BigPanda? 

  • Revenue growth of 75+% YoY for 2018, 2019, 2020 and ended 2021 with 120%
  • Forecasting 75% revenue growth in 2022
  • Expected 2022 organizational growth of 60%
  • Recently announced $1.2B valuation
  • Values-based and performance-driven culture that is focused on career development and growth
  • Net $ Retention was 97% in ‘21, Gross $ Retention was over 120%

We have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas. We provide comprehensive health coverage, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to empower you to do the best work of your career.

 About the Role:

BigPanda is seeking a full stack Internal Tools Engineer to join our fast growing team. You would be  responsible for designing, maintaining, documenting, and troubleshooting custom developed solutions for internal use. The ideal candidate will learn and understand the standard BigPanda systems and will help develop addons, enhancements and integrations between these systems.

Remote Based. Open to candidates in the USA in Pacific, Mountain, Central, and Eastern time zones.


  • Build, test, document, maintain, and improve Product Support toolsets and applications which work directly with our core platform services and integrations
  • Assist with optimizing current systems and toolsets and develop custom tools
  • Identify new technologies, tools, and applications to improve Product Support team processes, workflows and procedures
  • Build, test, document, and maintain applications and middleware as well as do continual improvements on performance
  • Employ industry best practices in architecture, design and distribution for customized applications and tools


  • 3+ years experience in software development
  • 2+ years experience in tools and custom application development
  • 2+ years experience in API development
  • Experience with infrastructure in a cloud environment and development tools
  • Development/containerization experience with common languages such as Python, Java, and Go.
  • Basic understanding of modern web application architecture, such as HTTP(S) and TCP/UDP
  • Excellent command of at least one programming or scripting languages such as JavaScript, bash, or Python
  • An eagerness to work with the latest technologies and expand your skill set
  • Able to source code quickly and efficiently with zero downtime
  • Creativity, self motivated, and acute attention to detail
More Information on BigPanda
BigPanda operates in the Software industry. The company is located in Mountain View, CA. BigPanda was founded in 2012. It has 308 total employees. To see all 22 open jobs at BigPanda, click here.
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