Software Engineer (NLP) - Comcast Applied AI & Discovery at Comcast (Washington DC)

| Washington DC
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Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Some roles can work virtual full-time if they are not near a Tech Hub, but that is dependent upon the needs of the position and amount of collaboration required.

Job Summary
Are you interested in working on a voice recognition system that millions of people use daily? How about deciding whether someone wants to watch a movie, check their internet bill, play music, or open the garage door? As a member of A Xfinity Voice Agent team, you would be thinking of solutions to those challenges. Working closely with our Machine Learning (ML), Artificial Intelligence (AI), and Natural Language Processing (NLP) teams to come up with innovative solutions over a broad scope. Example domains include video, music, customer support, and home automation. Example devices include TVs, Streaming devices, PCs, and phones.
Job Description

As a software developer, you will work to add new features and improve existing features of the systems that support our content discovery experience. You will collaborate with developers in small, autonomous teams to build systems that are used by millions of people every day. You would be part of our rapidly growing Applied AI research and engineering team that is responsible for the full stack and operationalization of high-profile products and services at Comcast.

Core Responsibilities:
  • Work as part of a team responsible for design, implementation and delivery of action resolution systems that support our flagship products like Xfinity Voice Remote, SkyQ Voice Remote and the Xfinity Assistant.
  • Develop, troubleshoot and maintain web services in a microservice architecture at a large scale handling millions of requests per day.
  • Gain expertise, take responsibility and drive development of specific function/capability of the system with limited oversight.
  • Serve as a technical liaison for internal and external customers and business partners.
  • Mentor junior team members.

Required Skills:
  • Proficiency with programming in Java (and/or Kotlin).
  • Experience with REST web services and Micro service frameworks like Spring Boot.
  • Working knowledge of Container Systems (Docker, Kubernetes), CICD tools (Jenkins), Cloud services (EC2, S3, Lambda etc.), Splunk, Elastic Search etc.

Nice to have:
  • You understand the fundamentals of NLP, ML, deep learning, optimization techniques and evaluation methodologies.
  • You are passionate about developing production-ready high-quality software.
  • You are good at researching ideas and formulating creative solutions to complex problems.
  • You are comfortable communicating sophisticated ideas to broad audiences.
  • You have experience as a Software Engineer/Developer
  • You are proficient with programming languages like Java, Python, Scala and Kotlin
  • You are familiar with a production tech stack including micro service frameworks (e.g., Spring Boot), container systems (e.g., Docker, Docker Swarm and Kubernetes), CI/CD tools (e.g., Jenkins), Cloud-managed services (e.g., EC2, S3, Lambda, Kinesis, etc.)

Nice to have:
  • Experience with programming in Kotlin and/or Python.
  • Familiarity with Natural Language Processing (NLP), Machine Learning, Deep Learning, Optimization techniques and evaluation methodologies

Why Join Our Team:
  • Exposure to industry leading NLP, ML systems
  • Inclusive environment where everyone is encouraged to try out different responsibilities and roles.
  • Quarterly Lab weeks where you can choose a technology or side project to work on during the week and culminating in a science fair.

  • Bachelor's Degree: Computer and Information Science (Required)

Relative Work Experience
  • 4+ Years


Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
More Information on Comcast
Comcast operates in the Digital Media industry. The company is located in Philadelphia, PA, New York, NY, Universal Parks & Resorts, FL, Miami, FL, Universal City, CA and Sunnyvale, CA. Comcast was founded in 1963. It has 68848 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 403 open jobs at Comcast, click here.
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