Career Area:
Digital
Job Description:
This position is for a Software Engineering Manager for Personalization & Analytics within Cat Digital Applications Engineering. This role will provide leadership in design, development and deployment of personalization capability and analytics engineering across a broad portfolio of products & experiences. This position is accountable for hiring, managing, and mentoring a team or multiple teams of software engineers in delivering the common department goals in line with CAT Digital Strategy.
Responsibilities include supervising teams and projects related to developing business and technical solutions and implementing common operating procedures to provide process functionality and the requisite infrastructure to enable effective, efficient, economical services. Directs implementation of hardware and software infrastructure components to maximize common process and minimize costs by efficiently controlling the infrastructure environment.
The position supports the CAT Digital strategy, recognizes the service requirements/needs of dealers and customers, corporate and business unit goals, and gives input to leadership in formulating global concepts, strategies and plans to deliver service solutions.
Responsibilities include:

• Manage and direct a team/teams of developers
• Work in a collaborative environment partnering with peer software engineering leads and product managers and owners
• Drive the execution and delivery of features by collaborating with many cross functional teams, architects, product owners and engineer
• Make critical decisions that attribute to the success of the product
• Proactive in foreseeing issues and resolve it before it happens
• Partner with Product Management teams to align with objectives, priorities, tradeoffs, and risk
• Ensuring teams have clear priorities and adequate resources
• Providing technical guidance, career development, and mentoring to team members
• Vocally advocating for technical excellence and helping the teams make good decisions
• Participating in cross-functional coordination, planning, and reviews with leads from other engineering teams
• Provide input and influence product roadmaps related to Salesforce, Personalization & Google Analytics
• Provide decision support aligned with CAT Digital architecture and strategy

Typical internal customers include various contacts throughout Caterpillar worldwide and its subsidiaries. External contacts include various customers, dealers, and vendors throughout worldwide markets. The position is challenged to carefully evaluate problems and provide input into a large number of possible solutions before selecting one option.
The incumbent follows general policies and guidelines for projects under his/her control to ensure specific, management goals are met and desired results are achieved. Impacts key quality goals including Customer Satisfaction, Continuous Improvement, and Reoccurring
Revenue, Timeliness, Accuracy, Efficiency, Cost Savings, Process Quality, etc.
The position supervises a work unit of primarily management/professional employees where some review of subordinate work is required as well as training, development and mentoring. The position is responsible for all personnel issues and performance evaluation of subordinates, as well as overall employee satisfaction for the division.
Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time.
Basic qualifications:

• Position requires a four-year degree from an accredited college or university.
• 15 years or more of experience in software development, deployment and systems lifecycle management.
• Five years or more of experience in managing software development teams with a successful record of delivering on projects and demonstratable experience leading architecture development.
• Experience leading large scale distributed systems, working with microservices and/or distributed architecture
• Strong verbal and written communication skills, organizational and time management skills
• Ability to be flexible, proactive, comfortable working with minimal specifications
• Experience with short release cycles, the full software lifecycle, and experience working on a product that's been released for public consumption
• Experience in hiring, mentoring and managing engineers
• Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs

Top candidates will also have:

• Demonstrated leadership on medium to large-scale projects impacting strategic priorities.
• Ability to cope with shifting priorities, demands and timelines through analytical and problem-solving skills.
• Ability to effectively prioritize, delegate responsibilities and execute tasks in a high-pressure environment.
• Proven experience in many of the following,
• Designing, developing, deploying and maintaining software at scale.
• At least three plus years of deploying and maintaining software using public clouds such as AWS, Google or Azure.
• Working within an Agile framework (ideally Scrum).
• Salesforce Interaction Studio platform
• eCommerce platforms, especially HCL Commerce
• Google Cloud Platform, Google Analytics and other Google marketing products
• Must demonstrate solid knowledge of computer science fundamentals like data structures and algorithms.
• Ability to work under pressure and within time constraints.
• Passion for technology and innovation.

Relocation is available for this position.Visa sponsorship available for eligible applicants.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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