Convoy
Convoy is the most efficient digital freight network.
Remote
Remote

Software Engineer, Infrastructure

+ 1 more | Remote
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Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and automation, and supported by a broad, ever-growing set of features that benefit both sides of the marketplace.
 
We’ve been honored to work with some great companies, such as Unilever, The Home Depot, and Procter & Gamble. We’ve also been backed by world-class investors, including Google, YCombinator, Fidelity, Greylock, Generation IM, Lone Pine, T. Rowe Price, Baillie Gifford and the founders and CEOs of Amazon, Salesforce, eBay, LinkedIn, Expedia, Dropbox, Starbucks, and others. We are proud to have been named a CNBC Disruptor 50 Winner (3x), a Fast Company World Changing Idea, a LinkedIn Top Startup, a Forbes' Best Startup Employer, one of Fortune Magazine's 'Impact 20' list, a best place to work in Washington State, a BloombergNEF Pioneer winner, and more.
 
This is your opportunity to collaborate with an incredible group of people and help transform the freight industry. Join Convoy and help us transport the world with endless capacity and zero waste.
 
About the team:
The Foundation Platforms team builds the infrastructure that enables teams to build, test, deploy, host, debug and monitor their systems. We own the compute platform, online data stores, monitoring and metrics systems, infrastructure orchestration, test infrastructure, developer tooling and the general reliability program for Convoy. The members of our team are highly skilled at delivery, designing for resilience, software development and operational best practices. We help teams understand stability and scalability in order to maintain high feature development velocity in robust and reliable services. We guide the rest of engineering and provide them platforms which offer infrastructure best practices. 
 
About you:
 
Foundation Platforms Engineers are eager to build wide-ranging platforms that impact all teams at Convoy and have a passion for providing systems that are resilient, safe and capable of scaling to meet the demands of an always-on internet-based product. You have experience scaling distributed systems and an understanding of common failure cases and strategies used to avoid them. You have software engineering expertise and are capable of modifying open source solutions or building new platforms when there is a need. You have experience leveraging open source work to assemble new platforms to meet the needs of quickly-growing products. You have good communication skills that you’ll use to educate product teams on the platforms and systems we create and how they can be leveraged to make their jobs easier. You are willing to dive deeply into problems and participate in the operational excellence program including root cause analysis and working directly with service teams and orgs to remediate and prevent incidents.
 

These are some of the technologies that we work with. Don’t worry if you are not familiar with all of them. This is a broad list and not all members of the team interact with all systems. This is simply intended to give you an understanding of the spaces in which we operate and technologies that you’ll be able to work with:

  • Programming Languages: Typescript/NodeJS and Python
  • Operating Systems: Linux
  • Datastores: PostgresDB (RDS), DynamoDB, Redis, ElasticSearch
  • Compute: Kubernetes, Docker, Containers
  • Monitoring: Datadog, Datadog APM, Cloudwatch
  • Logging: ElasticSearch, Kibana

You will:

  • Help drive the technical direction and set team goals to improve the infrastructure at Convoy
  • Be familiar with industry-wide trends to help assess and develop new technologies
  • Build production hosting systems at Convoy including extending open source solutions and designing new systems
  • Be the company stakeholder for reliability and advisor for other engineers throughout Convoy
  • Mentor and develop engineers
  • Write software that ranges from hosting platforms, metrics collection, log analysis, developer tooling 

We’re looking for someone who has:

  • 6-10 years of industry experience building production software 
  • Experience leading projects and delivering impact
  • Experience building infrastructure systems
  • Passion for raising the quality bar and working across teams to ensure they have and are using the tools necessary to meet that bar
  • Experience performing root cause analysis in a distributed environment
  • Experience with some of the following: Kubernetes, Spinnaker, Containers, Monitoring and Metrics systems, Postgres, Redis and Terraform
 
Benefits:
Employees' wellbeing is top of mind for the Convoy team. Outside of offering excellent medical, dental, and vision benefits, we also offer the following: 
  • On demand mental and emotional health benefits through Lyra 
  • On demand primary care through 98.6
  • Generous paid time off
  • Paid parental leave program 
  • Fertility benefit solutions via Progyny
  • Child-care and adult/elder-care options through Bright Horizons
  • Opportunity to join and contribute to one of our Employee Resource Groups
  • Ability to make a real world impact!
Convoy is an equal-opportunity employer and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you!
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • TypeScript Languages
    • GraphQLLanguages
    • ReactLanguages
    • ReactLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • DockerFrameworks
    • Amazon SageMakerFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • AdobeXDDesign
    • ZeplinDesign
    • Google DocsManagement
    • TrelloManagement
    • NotionManagement
    • AirtableManagement
    • WordpressCMS
    • SalesforceCRM
    • MandrillEmail
    • IterableEmail
    • MarketoLead Gen
    • ZoomInfoLead Gen
    • OutreachLead Gen
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What are Convoy Perks + Benefits

Convoy Benefits Overview

We're committed to fostering an excellent work environment for our employees, providing a space to grow professionally and personally. We also recognize that your health comes first. Convoy covers 100% of your medical, dental, and vision premiums. And importantly, life outside of work matters. Convoy offers paid time off and paid holidays, as well as generous parental leave for those expecting new additions to their family.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Our management team is comprised of a diverse group of individuals from different races, ages, genders, and backgrounds.
Unconscious bias training
Diversity Employee Resource Groups
We have 8 Employee Resource Groups (ERGs). ERGs are one of the ways our employees help cultivate community within Convoy and create a more inclusive culture, with opportunities for mentoring and more.
Hiring Practices that Promote Diversity
At Convoy, we’re committed to fostering a culture of diversity, equity, and inclusion, and our hiring practices are designed to attract diverse talent.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Convoy wants to ensure that you and your family have access to high quality medical, dental and vision care. As such, Convoy covers the full premium for employees and 85% of the premium for dependents
Vision Benefits
Convoy wants to ensure that you and your family have access to high quality medical, dental and vision care. As such, Convoy covers the full premium for employees and 85% of the premium for dependents
Health Insurance Benefits
Convoy wants to ensure that you and your family have access to high quality medical, dental and vision care. As such, Convoy covers the full premium for employees and 85% of the premium for dependents
Life Insurance
Convoy provides all full-time employees with life insurance and accidental death & dismemberment insurance. Convoy pays 100% of all enrollment costs.
Wellness Programs
Convoy offers weekly guided meditation sessions and yoga flows as a way to recharge during the workday.
Onsite Gym
Mental Health Benefits
As a Convoy employee, we offer free Lyra on-demand mental health coverage for you, your dependents, and your spouse or domestic partner.
Retirement & Stock Options Benefits
401(K)
We offer a 401k plan to help save for retirement.
Company Equity
Convoy offers stock options to full time employees.
Performance Bonus
Convoy offers cash bonuses based on performance across varying departments.
Child Care & Parental Leave Benefits
Child Care Benefits
Convoy is pleased to be offering your family high-quality back-up child and adult/elder care, plus access to regular caregivers, pet care, tuition discounts, and more.
Generous Parental Leave
We offer generous parental leave for those expecting new additions to their family.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Restricted work hours
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Convoy has a flexible vacation policy so you can take the time off you need.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Convoy's casual dress includes jean, sweatshirts, and sneakers every day of the week.
Commuter Benefits
If you can take a bus, ferry, or train to work, we’ll cover the costs! We give an Orca card to all Seattle employees and a Marta card to all Atlanta employees.
Company Outings
Game Room
Stocked Kitchen
Convoy offers plenty of flavorful snacks and drinks free of charge.
Some Meals Provided
Happy Hours
Convoy provides team happy hours at local areas restaurants/bars.
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Convoy offers a strong onboarding program and industry training, alongside access to LinkedIn Learning's on-demand course library with thousands of courses for business, tech, and creative topic,
Lunch and learns
Every Wednesday, tune in to our "Show & Tell" session at lunch time for leadership fireside chats, company updates, and exciting new product releases.
Cross functional training encouraged
Promote from within
Time allotted for learning
We have weekly sessions for our employees to learn more about the industry and explore and understand what other teams are working on. We also pay for LinkedIn learning classes.
Online course subscriptions available

An Insider's view of Convoy

What's something quirky about your company?

At our weekly all-hands meeting we ask 3 new hires to come up and share "Two Truths and a Lie". This is extra neat because you get to familiarize yourself with new folks and also learn something fun about the people you work with. Sometimes we even learn new vocabulary, like what a Luthier is (a maker of stringed instruments)!

Jocelyn

Director of Recruiting

What's the biggest problem your team is solving?

Matching the right truck to the right load is one of the most expensive and manual steps in a traditional brokerage. Many people thought it couldn't be solved in an automated way because of the complexity. It took us 3 years and in Jan 2019 we announced that we had reached 100% automated matching.

Ziad

Chief Product Officer

How has your career grown since starting at the company?

My role has shifted from being just a product owner to taking on a more active role in leadership activities at the company. I contribute to hiring across the company, speak at various panels and events, help sustain our core culture through hyper growth, and act as a founding member of Women Discussion Groups at Convoy.

Himani

Senior Manager, Product

How do you empower your team to be more creative?

We’ve built a culture where all ideas are welcome, candid debate is encouraged, and it's okay to fail. We focus on values that encourage us to ask questions, challenge ideas, and discuss wild ideas; driving them forward when possible. Creativity has spurred some of our biggest innovations, like automated detention for carriers!

Melanie

Director, Operations

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