Software Engineer III - IVR Technologies (Charlotte, NC)
Job Description:
The Software Developer will provide technical expertise in all aspects of IVR solution design and application development. The incumbent will be able to lead an agile team towards a successfully solution delivery as well as drive the team towards the technical vision.
Required Skills:
Shift:
1st shift (United States of America)
Hours Per Week:
40
Learn more about this role
The Software Developer will provide technical expertise in all aspects of IVR solution design and application development. The incumbent will be able to lead an agile team towards a successfully solution delivery as well as drive the team towards the technical vision.
Required Skills:
- 5+ years of experience in Software Development; Java and VXML programming skills
- Ability to work on multiple efforts concurrently
- Experience with voice recognition, NLU/NLP and tuning systems
- Understanding of IVR technologies and the contact center
- Strong verbal and written communication skills
Shift:
1st shift (United States of America)
Hours Per Week:
40
Learn more about this role
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