Software Engineer II (Atlanta, GA)

| Atlanta, GA
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Regular or Temporary:
Regular

Language Fluency: English (Required)

Work Shift:
1st shift (United States of America)

Please review the following job description:

Deliver technically complex solutions. Perform system integration support for all Application Production Support work. Consult and partner with the business product owners to understand the end goal and offer solutions and recommendations.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Provide application support (Hands on) including complex problem research, analysis, resolution and on-call support.
2. Lead and participate in the development, testing, implementation, maintenance, and support of highly complex solutions in adherence to company standards, including robust unit testing and support for subsequent release testing.
3. Build non-functional monitoring capabilities and provide escalated support for highly complex applications in production.
4. Analyze, debug, and fix batch job failures. Communicate job restart instructions to the Technology Command Center (TCC).
5. Provide ServiceNow problem tickets, with detailed analysis to the delivery team to have them apply code fixes as necessary. Track and monitor ServiceNow Tickets
6. Instruct, direct, and review the work of other associates, contractors, and strategic partner resources that are part of the team.
7. Provide application support including complex problem research, analysis, resolution and on-call support.
8. Work on multiple highly visible, business critical Application support and initiatives simultaneously.

QUALIFICATIONS
Required Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's Degree and six to ten years of experience or equivalent education and software engineering training or experience

2. In-depth knowledge in information systems and ability to identify, apply, and implement best practices
3. Understanding of key business processes and competitive strategies related to the IT function
4. Ability to plan and manage projects and solve complex problems by applying best practices
5. Ability to provide direction and mentor less experienced teammates. Ability to interpret and convey complex, difficult, or sensitive information

Preferred Qualifications

1. Bachelors' degree and ten+ years of experience or an equivalent combination of education and work experience
2. Knowledge of specific applications, technology platforms, programming languages, systems, or business segments to support Crump Life and McGriff business Applications
3. Insurance or financial services experience. Knowledge of one or more of the following: Solid foundation in data structures, algorithms, and software design with strong analytical and debugging skills
4. Professional experience building high-quality apps or services from the ground up and scaling at an enterprise level
5. Applied knowledge of ITIL Service Management and related Service Management platforms
6. Experience with Open Source tools and frameworks
7. Experience with cloud technologies, such as AWS, Azure, or GCP
8. Strong understanding of SOA and/or Open API methodologies and service architectures
9. Experience using web servers, application containers, caching technologies
10. Solid knowledge of relational database design and development (SQL, stored procedures, data modeling)
11. Experience with messaging systems (i.e., MQ and JMS)

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting
Constantly (More than 50% of the time)
Standing
Frequently (25% - 50% of the time)
Walking
Frequently (25% - 50% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

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More Information on BB&T
BB&T operates in the Fintech industry. The company is located in Winston-Salem, NC. BB&T was founded in 1872. It has 17829 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 114 open jobs at BB&T, click here.
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