Software Engineer II, Production Engineering at Uber (San Francisco, CA)

| San Francisco, CA
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At Uber, we ignite opportunity by setting the world in motion. We seek big problems to help drivers, riders, delivery customers, and eaters get moving in more than 10,000 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
About Uber Production Engineering:
Production Engineer is an organization of engineers who work with our production services throughout their entire life cycle, from design and architecture, through implementation, deployment, and sustaining operation. Production Engineer delivers important system properties: reliability, performance, efficiency, and scalability, for the products and platforms that our customers use every day. Production Engineers work in high-performance squads with expertise on large scale system reliability and in-depth understanding of critical business components architecture, as well as dedicated engineering teams building comprehensive tools, platform and infrastructure.
Your Opportunity
Join Uber Production Engineering and help us redefine what it means to be a Production Engineer in 2021! As an Uber Production Engineer, you will join a team of reliability engineers who partner with development teams throughout the organization with the ultimate goal of improving Uber products, features, and flow reliability.
An Uber Production Engineer spends just as much of their time working on systems as they do writing code. You'll be tasked with all manner of work from building operational tooling, automating operational workflows, performing architecture and design reviews, investigating system failures and sophisticated outages, improving our monitoring infrastructure, defining service level objectives and agreements for Uber products and flows and much more.
We are hiring for Production Engineers:
  • We are authorities in Uber infrastructure and standard methodologies, and we closely partner with rest of engineering teams to run best-in-class distributed systems optimized for high throughput and low latency.
  • We take ownership in creating sophisticated and reliable code.
  • Architecture skills. You will be constructing highly scalable software systems and chipping in with your knowledge on the principles of fault-tolerance, reliability and efficiency. Experience designing and deploying dedication production services with extensive monitoring and logging practices.
  • Automation of deployment and configuration processes
  • Develop reliability tools and frameworks for use by all engineers
  • Share on-call with your engineering team and lead incident response and no-blame postmortem analysis and review
  • Drive efficiencies in systems and processes: capacity planning, configuration management, performance tuning, monitoring and root cause analysis.
  • We are on point for capacity planning and to help teams anticipate and prepare for growth.
What the Candidate Will Do
  • Production Engineering is an organization of engineers who work with our production services throughout their entire life cycle, from design and architecture, through implementation, deployment and sustaining operation.
  • Production Engineer delivers significant system properties: reliability, performance, efficiency, and scalability, for the products and platforms that our customers use every day.
  • Production Engineers work in high-performance squads with expertise on large scale system reliability and in-depth understanding of critical business components architecture, as well as dedicated engineering teams building comprehensive tools, platform, and infrastructure
Basic Qualifications
  • Systems Engineering (Architecting, building, deploying and leading large scale and highly available applications)
  • Programming skills in Python & Go
  • Prior experience in an SRE/PE/DevOps role
Preferred Qualifications
  • Grit, drive and a deep feeling of ownership.
  • BS or MS in Computer Science or a related technical subject area. Equivalent practical experience is a reasonable substitute.
  • Good programming skills in one of C/C++, Java, Javascript, Python or Go, and an ability to pick up new ones.
  • Experience in the Linux environment and a good understanding of its fundamentals and internals: filesystems and modern memory management, threads and processes, the user/kernel-space divide, etc.
  • A good understanding of large-scale distributed systems in practice, including multi-tier architectures, application security, monitoring and storage systems.
  • Experience with developing and maintaining software frameworks and API's
  • Proven understanding of the TCP/IP stack, internet routing and load balancing.

We're bringing Uber to every major city in the world. We need your skills and passion to help make it happen!
Be sure to check out the Uber Engineering Blog and @UberEng to learn more about the team.
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An Insider's view of Uber

What’s the vibe like in the office?

When I went into the office for my final interview with Uber, I had the same feeling that I did when I stepped onto my college’s campus for the first time: it just felt like the right fit. The office was high-paced but also relaxed and you could immediately tell that people were friends and genuinely enjoyed being there.

Paige Sammarco

Account Executive, Uber Eats

What kinds of technical challenges do you and your team face?

One of the big challenges today with experimentation is around guaranteeing correctness, especially for small changes to ensure confidence in results. Was that change the cause of new behavior? Did other experiments get in the way? It all comes down to how accurately you can detect small changes within consumer behavior.

Azarias Reda

Head of Uber's Experimentation API team

What makes someone successful on your team?

"It’s not just about the individual contributor. The most successful people are the ones learning from others. On my team, I make sure that everyone shares best practices and we foster a collaborative culture. So when you’re on a call, you’re never really alone. And that applies to everyone."

Ali Faivus

Head of Mid-Market Sales

How do you empower your team to be more creative?

We make sure we don’t ship org structures, but rather aligned products. How can our products complement one another, building upon each other to achieve our primary goals? Whether it’s scheduling, routing, predictive analytics, or operational excellence, we are acting as one, and smartly leveraging our domains and strengths.

Joe Chang

Director of Engineering, Uber Freight

How does your team reward individual success?

I believe recognizing someone’s contributions are a big part of team play. On our weekly meetings, we always start with a shout-out, and it’s amazing how this simple topic stimulates the team to recognize small victories and accredit colleagues for their accomplishments. This brings our team together and fosters a more collaborative environment.

Silvia Penna

Sr Manager, Central Operations

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