Software Engineer I, App Platform

| Hybrid
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Build the platform to help Flexport growThe opportunity:

Flexport is building the first modern logistics platform to make global trade easier for everyone. We are solving complex problems on a global scale, and disrupting a multi-trillion dollar industry that has remained stubbornly unchanged.

Exceptional software development is integral in allowing us to fulfill our mission of fixing the user experience in global trade. At Flexport you’ll develop products that are at the forefront of reshaping the entire logistics & supply chain industries. You’ll work alongside self-starters interested in solving real-world problems and streamlining the inefficiencies in the complex global trade industry. You’ll have the opportunity to reshape an industry by creating the new operating system for global trade.

App Platform is a cross-functional team that builds key abstractions used across Flexport products. We believe in empowering other maker teams by developing composable pieces that can be leveraged in their applications. Such composable pieces range from collaboration tools for communication and task management to config driven workflow systems to automate business processes. We also develop foundational infrastructure that enables teams to control access to resources and develop real-time experiences. We constantly evaluate new tools and technologies to help us solve problems of scale and complexity. In doing so, we also think hard about build vs buy tradeoffs to ensure that we are focused on novel problems in Flexport’s areas of innovation. With these values in mind, we are looking for a talented engineer to help accomplish key initiatives on our roadmap.

You will:

  • Deliver tasks in your area of ownership while collaborating with a diverse group of cross-functional team members. We often work on multi-week projects that require phased rollouts and coordination with multiple stakeholders.
  • Contribute to elegant, scalable, and resilient platform system design. As we extract services out of our monolithic codebase, we take pride in untangling legacy code and re-building with composability in mind.
  • Engage in conversations with other maker teams, gathering requirements that inform the roadmap. We believe in delivering quality customer service by being highly responsive on our support channels, listening to feedback, and evangelizing our products. 
  • Implement new technologies and tools that can help accelerate the product development lifecycle. We explore the best tool for the job and ensure that our learnings make it out to the broader community. 
  • Learn best practices for software development, testing, and rollout. We believe in structured onboarding processes that emphasize collaboration to ensure a smooth transition into the team and continued development on the team.

What you’ll build:

You will work on projects in the following areas:

  • Collaboration - Facilitating communication between operations, clients, carrier, and partners. Products: messaging, inbox, notifications, action log. 
  • Work Management -  Creating the framework to power the way work and tasks get done at Flexport. Products: task and work item queues.
  • Documents - Building the platform for storage, ingestion, digitalization, and organization of trade documents. Products: storage and transcription services.
  • Identity and Access Management - Building identity and authorization systems used across all services at Flexport. Product: authorization service.
  • Workflow and Rules - Empowering developers and users to design, execute, and automate business rules and processes using config-driven systems. Products: workflow engine, rules engine.

You should have:

  • Bachelor's degree in Computer Science or related technical field, or equivalent experience.
  • 1+ year of professional experience writing software and a strong engineering background.
  • Experience as a generalist working on both the frontend and backend to provide the best solutions for our users.
  • Experience developing applications using Ruby or Java.
  • You love simple, well-tested code that is easy to extend and hard to break.
  • You can convey technical ideas in common terms to business stakeholders, product managers, and engineers alike.

Bonus if you have:

  • Experience working with Postgres, MongoDB or other similar storage technologies.
  • Knowledge of GraphQL, gRPC, and message queues.
  • Experience with AWS or Kubernetes
  • Preference for local candidates

Our stack:

Our continuous releases are integrated with Buildkite and Github. On the frontend, we create our views with React, manage the flow of data with GraphQL/Relay, and test our application with Jest. On the backend, we’re in the process of decoupling our monolithic Rails app. We have introduced a few network isolated services using other languages, such as Java, Scala, and Clojure. Our data is persisted in Postgres and MongoDB. Our stack is hosted on AWS using Docker, but we are currently migrating to Kubernetes.

Engineering Culture and Values:

Check out our Key Values profile.

About Flexport:

We believe trade can move the human race forward. That’s why it’s our mission to make global trade easy for everyone. Flexport is building the platform for global logistics, empowering buyers, sellers and their logistics partners with the technology and services to grow and innovate. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $10B of merchandise across 112 countries every year. 

Worried about not having any logistics experience?

Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • GraphQLFrameworks
    • KubernetesFrameworks
    • Ruby on RailsFrameworks
    • TerraformFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • TableauAnalytics
    • FigmaDesign
    • LatitudeDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement

An Insider's view of Flexport

What’s the vibe like in the office?

During pre-COVID times, the SF office was designed as a hub of innovation. You can feel the creativity from the openness of the space, the dry-erase walls, the sound of coffee in the morning, and the waves of silence broken by laughter and understanding. The office made me want to wake up every day and go to work.

Jim

Engineer Manager

How do you collaborate with other teams in the company?

Any change at scale can make a huge difference. Working with our business leaders we identify these improvements, work through solutions and evaluate their effectiveness. Always looking for ways to reduce complexity.

Raphael

Senior Product Designer

How does the company support your career growth?

Flexport has supported my career growth by continuously providing opportunities for me to explore my interests. Whether it be passion projects, internal leadership opportunities or just casual conversations, Flexport and my colleagues have invested in my long term professional development.

Natalie

Client Solutions Associate

How do your team's ideas influence the company's direction?

Flexport is growing very quickly, and so is our product -- we welcome questions and unique ideas. Our engineers are empowered to identify critical projects, strategically prioritize them, and execute them. You decide how to get us to where we want to go.

Geoff

Chief of Staff

What kinds of technical challenges do you and your team face?

Efficiency, predictability and visibility are the key ingredients missing from the industry today. Our vision guides us to identify the right steps to get there. And be the standard technology of global trade.

Yuko

VP, Product Leadership

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer highly subsidized health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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