Software Development Engineer, Test II - Insights at BetterCloud (Remote)

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BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero touch workflows, thousands of forward-thinking organizations like HelloFresh, Oscar Health and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio.

With 10+ years experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations Management.

Headquartered in New York City, with a product and engineering office in Atlanta, GA, as well as innovation hubs & remote talent across the U.S. BetterCloud is backed, among others, by some of the best technology investors Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel. 

We are looking for a technical problem solver who will join our Test Engineering team to help scale BetterCloud’s testing efforts. As a Test Engineer II you are responsible for contributing to our Automated Testing frameworks and strategy. We are looking for someone who is motivated by solving engineering challenges and designing process improvements.

Let’s talk if you: 

  • Are experienced at working on teams dedicated to owning, building and growing automated test suites
  • Have a strong understanding of both front end and back end automation testing technology, tools, and frameworks (e.g., Cypress, Selenium, TestNG, Sauce Labs, Rest Assured, Postman, Cucumber, Jasmine, Protractor, etc.)
  • Have a demonstrated proficiency in object oriented programming, preferably with Java and JavaScript
  • Have demonstrated knowledge of CI/CD and testing within a CI/CD environment
  • Have experience working with and testing APIs
  • Are comfortable doing manual testing.
  • Are excited about taking on the challenge to automate the manual testing effort.
  • Have a proven ability to evaluate and communicate priorities
  • Have experience working with version control systems (BitBucket, Git, Mercurial)
  • Have experience contributing to a code base and conducting Peer Reviews

What you’ll do: 

  • Analyze testing results requirements and assist with developing the test architecture.
  • Perform thorough functional testing for new features
  • Write API, contract, UI, Performance, Load, or Integration automation scripts and should be able to write new test cases, maintain existing automation.
  • Identify, record, document thoroughly, and track bugs.
  • Liaise with internal teams (e.g., developers and product managers) to identify new feature requirements
  • Assist with improving parts of the test automation infrastructure
  • Assist with design and implementing an innovative automation framework in the test organization with QE.
  • Design and run automated functional tests for the Frontend of our services and integrations.
  • Collaborate with Quality Engineers and engineering teams to contribute to test architecture and implement testing as a part of continuous integration.
  • Diagnose and report issues and defects based on test failures.
  • Work independently and communicate with the various teams involved with the release process and testing, emphasizing our integration teams.
  • Manage pull requests and participate in code reviews.
  • Assist with test metrics and reporting standards, analytics, dashboards, and reporting mechanisms

It’s also great if you have the following: 

  • Experience with Model-Based Testing
  • Visual AI Testing
  • Experience working with Microservices

What We Offer:

  • Medical, Dental, and Vision benefits (100% employer-paid option) HSA and FSA and dedicated mental health resources through Spring Health.
  • Equity options, financial wellness support, geo-neutral pay, WFH stipend
  • Remote friendly culture
  • Our team enjoys 4+ weeks of PTO, plus paid sick/mental health days, and 12 paid holidays.
  • Plus more… Think events, a company summit, killer swag and a strong BetterCloud Community!

We have a mission to foster a culture at BetterCloud that empowers, celebrates, and values our differences in order to grow community, safety, and trust in our work environment. DEI&B is core to who we are and what we do. From an employee-led Diversity Council empowering our differences, to multiple Employee Resource Groups (ERGs) creating a strong sense of belonging, to frequent outside speakers focusing on DEI&B topics, our commitment is non negotiable.

BetterCloud is an Equal Opportunity Employer, including disabled and veterans.

*Remote - Qualified applicants based on most states of the U.S.A. are eligible for this position. Note that there are a number of states from where this position cannot be held.

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#LI-Remote

#BI-Remote

In accordance with applicable law, the following represents BetterCloud’s reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well. 

Salary:

Salary Range: $115,000 - 140,000

This salary range represents BetterCloud’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and BetterCloud may ultimately pay more or less than the posted range.  The final salary for this position will be determined in BetterCloud’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of BetterCloud’s business and other operational considerations.

Overview of BetterCloud Benefits:

  • Health benefits package (including medical, dental, vision) 
  • Flexible spending accounts
  • PTO (sick leave, parental leave, vacation benefits)
  • Employee Assistance Program
  • Mental Health Resources
  • 401k
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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • SpringFrameworks

An Insider's view of BetterCloud

What's something quirky about your company?

"People here truly live out our company values! I work with every candidate that we hire at BC and liaise with recruiters, hiring managers, and other stakeholders. BetterCloud attracts folx that align with our values and as we move candidates through the process, I hope they can feel the kindness and authenticity that BC fosters."

Grace Houghton-Larsen

Talent Acquisition Coordinator

What does your typical day look like?

"Since starting in May of 2021, not only have I grown technically, but professionally as well. BetterCloud fosters an environment for professional development and provides opportunities to hone various skill sets that may further you in your career."

Kyle Paladini

Software Engineer

How do your team's ideas influence the company's direction?

“My team is responsible for onboarding all our new customers onto the BetterCloud platform. This means after the customer purchases BetterCloud, my team becomes the face of BetterCloud and the voice of our customer. We are the customer”

Natalie Sorrells

Director, Professional Services

What are BetterCloud Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Chocolate Rain, Rainbow Mafia,CurryCloud, Women of BetterCloud & Juice
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Competitive salary + full benefits package, stock options, 401K, stocked kitchen, high end tech tools, team outings and more!

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