SailPoint
Remote

Site Reliability Engineering Manager - (REMOTE)

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SailPoint is seeking a Site Reliability Engineering Manager to join the SailPoint IdentityNow reliability engineering team.
This is a unique and challenging role in which the successful applicant will lead a group of engineers in studying, quantifying, and improving performance and operational stability of SailPoint's cloud hosted IdentityNow product. The team is dynamic and fast moving in implementing tests that drive concurrent and high-volume load against our systems and analyzing the software and infrastructure environment that supports the platform.
As a Manager of Site Reliability Engineering you will drive innovation, empower and motivate a team of site reliability engineers (SREs) in an agile environment. You will coach and develop SREs to solve complex production problems, evolve incident and problem management with sophisticated automation to autonomously manage the environment. Interact with engineering leaders, developers, and architects to make our services resilient, continuously measure and improve the quality and reliability of SailPoint's SaaS services and products.
What You'll Make Happen

  • Coach the team on SRE principles: automation, observability, toil reduction, self-healing, and root cause analysis
  • Manage high-visibility projects delivery, estimation, schedule, risks, and dependencies
  • Establish standard practices and processes for planning and prioritizing reliability work
  • Collaborate with internal customers, supporting deep-dive discussions across partner teams and ensure we drive product quality and reliability
  • Drive alignment across development and other organizations around reliability initiatives
  • Balance competing priorities to ensure we effectively ship new features while resolving defects and managing technical debt
  • Recruit, develop, and motivate a team of high performing SREs


You Get Excited By

  • Shipping!
  • Delighting our customers and end users.
  • Using data to objectively measure impact and optimize engineering processes.
  • Meeting deadlines. Coordinating with technical team members in order to deliver quality results within a project's deadlines is second nature to you.
  • Attracting and motivating strong engineers.


Requirements

  • 5+ years in an engineering leadership role, preferably working on a SaaS product.
  • 5+ years of hands on experience as a Software, DevOps, or Reliability Engineer.
  • Experience leading or managing several of the following disciplines: Software Engineering, Site Reliability Engineering, DevOps, Software Engineer in Test, Performance Testing, Product Security Engineering, Test Automation, Compliance
  • Deep knowledge of agile processes and workflows.
  • BS in Computer Science or related technical field, MBA or other relevant Master's Degree preferred.


#LI-REMOTE
SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
SailPoint's Sail-U program is designed for recent college grads and those with non-traditional backgrounds. It's an early-career program that helps build the next generation of identity leaders.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Personal development training

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