Vesta is seeking a focused and organized individual to take on the new role of Site Reliability Engineer reporting into Vesta’s global SRE Team.  The Site Reliability Engineer will be primarily responsible for availability, change management, incident response, performance, automation, and deployment of services. Senior level role requires approximately 7-10 years related experience.

Vesta is a SaaS-based, global leader in fraud protection and guaranteed e-commerce payment solutions.  We are headquartered in Portland, Oregon with flagship offices in Atlanta, Ireland, Singapore and Mexico City looking for energetic new talent to help us execute on our plans for innovation, growth and expansion. 

 Core Responsibilities:

• Create new tools and scripts employing automation for efficiencies in process and technology or auto remediation of incidents.
• Maintain and support Vesta’s CI/CD pipeline.
• Take lead role in Incident Management, Change Management, Problem Management, Capacity Management, and Deployment as a service owner.
• Project support in both design and execution.
• Represent operational awareness in development from design through to deployment and operation.
• Effectively manage prioritization of multiple work streams.
• Monitor performance of application to identify inefficiencies. 

Education & Experience Required:

• 7-10 years related experience
• High School education or greater 

Competencies Required:

• Knowledge of best practice and principles related to DevOps, ITSM, Agile and SRE.
• Strong analytical and problem-solving skills.
• Strong documentation skills.
• Experience with operating in cloud, multi-cloud, and on-prem environments.
• High sense of ownership and accountability with a permanent fix mindset.
• Experience in handling production support incidents with on-call responsibility.
• Ability to perform with both Development and Operations teams as well as act as a bridge between the two areas.
• Experience working within a PCI compliant environment.
• Well versed in network protocols.
• Strong scripting abilities.
• Working knowledge is a plus list includes Docker and containerization, MS SQL, Java, Terraform, Packer, Jenkins, Linux, Vault, Puppet, Atlassian Suite, ServiceNow, Splunk.

Other:

On occasion this role may require off-hours work in order to address escalations or urgent concerns.

*Visa Sponsorship

Please note, this position is not eligible for visa sponsorship.

About Vesta

Vesta is a Software-as-a-Service (SaaS) company that specializes in managing payments in the “card-not-present” (CNP) arena.  We use next-level technologies and cutting-edge data science methodologies to bring unparalleled accuracy to fraud detection. Our zero liability solutions let merchants step fearlessly into the world of online commerce, so they can stop chargebacks—without stopping business.  

We are a company reinventing ourselves for the future in an industry that is growing and changing at the same time.  We are looking for talented people to join us who resonate with our Vesta Values:  trust, partner, empower, passion and courage -- and who love to tackle new challenges every day.   

We are also a casual, fun and flexible workplace that also offers highly competitive benefits including a selection of medical, dental and vision care options, paid parental leave, generous paid-time-off and a paid sabbatical program.

Vesta is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, or disability.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.