Site Reliability Engineer

| Santa Monica
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Are you self-motivated? Results-driven? Do you want to be on the ground floor of building out a world-class e-commerce experience? Yes?! Then we want to talk to you. 

Here at FIGS, we are building and growing our fledgling e-commerce platform. We are looking for an exceptional engineer who can help us architect and build out our AWS infrastructure, site-monitoring setup, deployment process and much more. 

FIGS is growing rapidly. We have been doubling our sales and traffic regularly over the last several years. We need to make sure our infrastructure can handle this increase predictably and without any degradation. 

All of our custom services are dockerized and deployed on AWS using EKS. We use CircleCI as our build and integration platform. We use Datadog and Pagerduty for our monitoring setup. Our deployment management code is custom written, mostly with Terraform. 

Our backend services are a mix of Typescript on Node and Ruby on Rails and use a mix of REST and GraphQL. Our front-end experience is a server-side rendered Next.js React site built with Typescript and modern React (16+). We use Shopify to manage our shopping cart and checkout process. 

While our base stack is evolving there is still plenty of room for it to grow. Want to introduce auto-scaled blue-green deployment? Let's discuss it. Want to implement a chaos monkey to find out where we are not resilient? Let's explore it. Want to re-write our service configuration scripts in Haskell? Okay no, we have our limits. 

Does this sound interesting? Keep reading. 

What you'll do: 

  • Work as an engineer on projects with a small team or alone as we grow. ● Partner with the rest of our Engineering team to optimize our codebase for running fast and reliably in our production environment. 
  • Build out site-reliability and monitoring features for our service-oriented infrastructure. ● Create deployment pipelines for new services (and maybe even automate the process). ● Maintain and manage the EKS cluster we share with our data science team. 

Qualifications: 

  • Bachelor’s Degree or equivalent work experience. 
  • 3+ years professionally working with kubernetes or container oriented infrastructure.
  • Extensive knowledge of one or more modern programming languages. (e.g., Ruby, Golang, JavaScript/Typescript, Java, C/C++) 
  • Strong computer science and software design fundamentals. 
  • A preference for TDD-style development over YDD (YOLO driven development). ● Extensive experience with Docker, Terraform, Shell and other standard tooling. ● Experience setting up CI/CD build processes and pipelines. 
  • Awareness of common cloud security vulnerabilities and how to avoid them. ● Demonstrated ability to architect scalable and maintainable service oriented infrastructure. 

Bonus points for: 

  • Experience working alongside Shopify, Spree, BigCommerce or other e-commerce platforms. 
  • Experience with modern web application development. 

Other must haves: 

  • Ownership: Our site is reliable and performant. You will be the owner of making sure we keep it that way. 
  • Desire to learn: we are not looking for specific experience with our tech stack—just the willingness and sufficient experience (with an equivalent stack) to pick it up fast. ● Excellent communication skills. 
  • Collaboration: we work in small cross-functional teams and as individual engineers. We are not afraid of challenges and working together to tackle them. 
  • Positive attitude: we are self-starters who love to solve problems with technologies ● A strong work ethic, with integrity and entrepreneurial mindset. 

Please apply with your cover letter, resume, and examples of previous work to be considered.

A little bit about us…

The medical apparel industry is antiquated, highly fragmented and, until FIGS, was driven solely by low-cost providers offering a limited selection of poor quality products sold through third party distributors. FIGS is revolutionizing the medical apparel industry by creating the highest quality medical apparel in the world and by selling directly to medical professionals through our branded ecommerce site.

FIGS’ foundation is built on product quality, and we have a relentless focus on three key areas: fabric, fit and function. We developed our proprietary, performance-oriented fabric technology to meet the demands of the medical profession. FIGS’ Technical Collection fabric is wrinkle resistant, moisture-wicking, lightweight, breathable and offers four-way stretch. Our designs are tailored, sophisticated and innovative, incorporating features such as yoga waistbands, smart storage (pockets, zippers, hidden pockets) and inspirational sayings inside each garment that appeal to modern healthcare professionals.

By offering a branded and customer-centric online shopping experience, we are changing how medical professionals buy their workwear. Through our website, social media, and participation in medical conferences and events, we have built a strong following within the medical community and a meaningful connection with our customers, which allows us to understand their needs and to ensure that FIGS is continuously improving and innovating.

FIGS’ Threads for Threads initiative is central to our mission. FIGS has donated hundreds of thousands of scrubs to healthcare providers in need around the world.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • SnowplowAnalytics
    • SnowflakeAnalytics
    • dbtAnalytics
    • FivetranAnalytics
    • JupyterAnalytics
    • AsanaManagement
    • JIRAManagement

An Insider's view of FIGS

What are some social events your company does?

Pre-COVID, we’d do karaoke nights at HQ, team happy hours & launch parties for new releases. Recently, we’ve transitioned to cocktail-making kits for virtual HH's, Zoom Book Club, digital Halloween costume contest for employees and pets & a cookbook featuring recipes from our team members. We also have a dedicated Wellness and CX Appreciation week!

Jordan

ordinator

How do you collaborate with other teams in the company?

At FIGS, we are always looking for ways to provide our customers with the best experience and empower our teams. I often meet with different departments such as marketing, social, and product teams to find solutions to new challenges, answer frequently asked questions, and collaborate on ways to provide the best experience to our community.

Reyna

Manager, Customer Experience

How does the company support your career growth?

At FIGS everyone is treated like an owner and empowered to take on more responsibility. You don't hear the word "no" often and hard work is always recognized. I started as a social media manager here at FIGS and am now the VP of Brand. It's been the most challenging and rewarding experience of my life.

Jenny

SVP of Brand

What is your vision for the company?

FIGS is transforming the healthcare experience through design, community and innovative technology. We have revolutionized the medical apparel industry and are working to establish FIGS as one of the most iconic, formidable brands in the world.

Heather and Trina

Co-CEO's

How do you empower your team to be more creative?

We believe that you create the world you want to live in and that ethos is shared by everyone who works at FIGS. We are a team of doers, think outside of the box-ers and innovators. We encourage our team to think like owners, to contribute ideas fearlessly and to always ask, "What's next?"

Heather and Trina

Co-CEO's

What are FIGS Perks + Benefits

FIGS Benefits Overview

The FIGS Team has an awesome culture focused on uplifting, celebrating, and caring for its team members.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
FIGS has a D&I and Culture committee to organize events for Team FIGS!
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
ClassPass subsidy
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
FIGS provides employees with a 401(k) matching plan managed by Guideline. We match 100% of contributions up to 6% of an employee's annual gross pay.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
FIGS hourly employees accrue up to 120 hours of PTO, based on hours worked.
Paid Holidays
Paid Sick Days
Employees accrue up to 72 hours of sick leave and accrual begins on date of hire.
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted once per month and other celebrations.
Parking
Fitness Subsidies
ClassPass
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within

Additional Perks + Benefits

In addition to the list, we provide some unique perks!
- Peloton bikes and fitness equipment on site available for use.
- Employee discount on our amazing scrubs.
- 50% subsidy on doggie daycare close to the office.
- Annual on-site flu shots.
- Ping pong table on site.

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