Site Reliability Engineer at HealthStream (Nashville, TN)

| Nashville, TN
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Job Details

Job Location
Nashville/Remote - Nashville, TN

Remote Type
Optional Work from Home

Position Type
Full Time

Education Level
4 Year Degree

Travel Percentage

Job Shift

Job Category
Site Operations

As the #1 advisor for developing and empowering people to deliver the highest quality care, HealthStream's brands include best-in-class apps, software, and specialized solutions. Over the last 30+ years, our Company has remained committed to solving big problems and growing into new product lines, including VerityStream, scheduling and capacity management apps, and more. We are constantly innovating and finding new ways to positively impact healthcare organizations.

What does our values-based culture offer you?
  • A collaborative work environment
  • A mission-oriented mindset
  • Work-from-home flexibility
  • A chance to grow your career

All our HealthStreamers share a common vision: to improve the quality of healthcare by developing the people who deliver care. For over 30 years, we have remained committed to providing effective solutions through innovation and constant growth. Today, we offer a unified suite of products to streamline scheduling, credentialing, training and learning management, workforce development, and other key areas in the healthcare industry. We provide recurring value and, as a HealthStreamer, you will be at the forefront of healthcare technology innovation!

We offer work-from-home flexibility as part of our hybrid workplace policy. Our three Resource Centers (located in Nashville, TN; Boulder, CO; and San Diego, CA) are available for scheduled in-person events or assigned workspaces for those who want to work in the office. Remote team members also have access to flexible space scheduling for occasional use.

We encourage collaboration and commit to growth for our entire team. Our thriving culture allows our team members to continuously solve big problems, and we value these contributions. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

The Team You Will Be Supporting:

At HealthStream we provide healthcare organizations:
  • Transformative credentialing
  • Enrollment
  • Privileging
  • Evaluation solutions

We make sure patients receive competent care from qualified people. As a HealthStream team member, you would help this vision come to life. We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments.

Your Role As a HealthStreamer

Position Summary

Work in a team with other Site Reliability Engineers to maintain on premise and cloud infrastructure that supports the various Healthstream applications.

Essential Duties and Responsibilities - (The below listed duties are not all inclusive. This position must also perform other duties as assigned.):
  • Engineer solutions for premise servers, server clusters, backups, storage, and virtualization environments
  • Complete support requests created by internal departments
  • Create, modify, and update written procedures, processes, and technical support knowledge effectively and use this knowledge to provide consultation
  • Collaborate with other engineers and operations teams to improve automation of workflows, infrastructure, code testing and deployment
  • Identify systems that can benefit from automation, monitoring and infrastructure-as-code and develop and scale products and services accordingly
  • Participate in on-call rotation for after-hours support
  • Assist in the companies' transition into a true DevOps environment
  • Support administration of IaaS and PaaS cloud assets

What You Will Need to Be Successful

Education, Experience and Knowledge Required:
  • Bachelors degree in Computer Engineering or similar field preferred
  • Minimum 4+ years experience in a Reliability Engineering or infrastructure focused role
  • Experience in a 24X7 hosting environment

Skills and Abilities Required:
  • Fundamental understanding of troubleshooting .Net applications running on IIS.
  • Experience managing and maintaining server hardware
  • Ability to complete standard tasks with VMWare 6.7+ whether in the GUI or CLI
  • Core Windows administration
  • Advanced Linux administration with networking concepts
  • Working knowledge of designing, configuring and maintaining common web applications
  • Working knowledge of Windows Active Directory (user management, GPO management, domain hierarchy)
  • Working knowledge of IP networking, DNS, and load balancing
  • Working knowledge of Monitoring tools (Splunk, Dynatrace, SolarWinds)
  • Ability to complete advanced tasks with Azure and AWS whether in the GUI or CLI
  • Experience with IAC tools such as Ansible, Packer, and Terraform
  • Experience with container technologies such as Docker and Kubernetes
  • Think creatively, learn dynamically and solve problems effectively
  • Automation advocate - you truly believe in removing operation load with software
  • Communicate effectively, including writing, listening, and speaking
  • Perform effective time management
  • Self-motivate and work efficiently with limited supervision


HealthStream offers a comprehensive benefits package to eligible employees, including:
  • Medical, Dental and Vision insurance
  • Paid Time Off
  • Parental Leave
  • 401k and Roth
  • Flexible Spending Account
  • Health Savings Account
  • Life Insurance
  • Short- and Long-Term Disability
  • Medical Bridge Insurance
  • Critical Illness Insurance
  • Accident Insurance
  • Identity Protection
  • Legal Protection
  • Pet Insurance
  • Employee Assistance Program
  • Fitness Reimbursement

If you have a passion for improving healthcare outcomes and empowering healthcare workers, come join the HealthStream team! We hope you join us and be a HealthStreamer!
More Information on HealthStream
HealthStream operates in the Edtech industry. The company is located in Nashville, TN. HealthStream was founded in 1990. It has 900 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance and 401(K). To see all 22 open jobs at HealthStream, click here.
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