About Shipwell

In a world where shipping expectations and complexity are greater than ever, Shipwell is on a mission to empower supply chain efficiency at scale across every company size, stage, and industry. Supply chain solutions today are highly disconnected, rigid, and difficult to use, but Shipwell is disrupting the status quo.  Our solution combines everything our customers need in a comprehensive platform that adapts as the market and business demands change, so they can effectively manage the entire process in one place and never have to rip and replace. Shipwell is proud to be recognized by industry experts as a leader in shipping and logistics, including Gartner Magic Quadrant for TMS and Forbes 2020 Next Billion-Dollar Startup.  Join us and be part of the Shipping Evolution(R)

About the team

Our shared services team manages our platform, infrastructure, and documentation. We're a cross functional team that includes a PM, SREs, backend engineers, a technical writer, and a QA engineer. We focus on developer experience and help the product focused squads adopt new technologies and best practices. Our major initiatives include CI/CD, a centralized auth service, RBAC, a unified alerts process, SOC 2 compliance, contract tests, adopting GraphQL, and adding an API versioning service.

What you'll do

• Ensure uptime
• Provide timely support to our engineers
• Lead our on-call rotation and ensure we have 24-7 coverage on major issues
• Improve the performance of our web applications
• Level up our team as you teach them about Infrastructure
• Work with our developers to launch new web services in the cloud
• Help developers launch batch processing jobs in multiple environments
• Pioneer the use of new AWS Services
• Own our deployment processes and manage build systems like Jenkins
• Support our regular deploys and CI/CD process
• Participate in brainstorming sessions with the engineering team and contribute ideas to our technology and algorithms
• Ensure that design is architecturally sound and follows engineering best practices with regards to scalability, maintainability, and reuse
• Maintain up to date documentation on our infrastructure, DevOps, and SRE practices
• Join a squad and participate in daily standups and sprint meetings
• Participate in SRE and Infrastructure meetings
• Work with our SRE team to improve our developer experience

What we're looking for:

• DevOps (CI/CD) experience in a containerized environment
• Amazon AWS Experience
• Experience with a microservices architecture
• Experience setting up system monitoring and alerts
• Able to set up API gateways
• Experience new applications in a development, staging, and production environment
• Can set up one-click deployments in a build system like Jenkins
• Strong database knowledge - both relational (E.g., Postgres, MySql) and NoSQL (E.g., MongoDB, Redis, Dynamo DB)
• Knowledge of queues and message brokers
• Expertise in Object Oriented Design and programming Experience coding
• Python Expert at source control management with git
• Proficient at System Design
• Can optimize performance on a web stack
• You've been on an on-call rotation
• Hands-on experience with agile development methodologies
• Familiar with automated testing

Bonus

• Deep experience on a number of AWS services, including IAM, Route 53, Document, EC2, ECS, Lambda, S3, EFS, RDS, Dynamo DB, Elastic Search, Kinesis, SageMaker, Athena. Terraform experience
• System administration experience
• Database tuning experience
• Experience with system configuration management software like Ansible
• Expertise in security Significant programming experience
• Able to mentor developers and grow their DevOps knowledge
• Experience designing scalable systems on a web stack

What we offer:

• 401k plan
• Generous parental leave
• Competitive salary and equity opportunity
• Team building events and office competitions
• Friendly, talented, and inclusive company culture
• Office in Austin, TX or 100% remote
• Health, vision, dental, teladoc, STD, LTD, & Life insurance
• Incredible growth opportunity at a fast growing company
• Subsidized gym, cell phone, learning and commuter reimbursements
• Receive an elite technology package to include a brand new MacBook Pro!
• Here at Shipwell, we are a Remote Forward company. You have the opportunity to work at our office located in Austin, TX or you can choose to be fully remote.

Shipwell is an Equal Opportunity Employer and we will not tolerate discrimination or harassment of any sort. We do celebrate diversity and believe experience comes in different forms; many skills are transferable; and passion goes a long way. Diversity in our team makes for better problem solving, more creative thinking, and ultimately a better product and company culture.

For more information about Shipwell visit shipwell.com, or connect with us on Twitter @shipwell, LinkedIn, and Facebook.com/Shipwellinc.