JPMorgan Chase
Hybrid

Site Reliability Engineer (SRE)

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Job Description As a Site Reliability Engineer (SRE), you'll help build a meaningful engineering discipline, combining software and systems to develop creative engineering solutions to operations problems faced by our Data Protection team. The Data Protection team utilizes enterprise, best-in-class data protection applications and infrastructure to ensure the firm's data is protected and available for recovery at any moment . Much of our support and software development focuses on optimizing existing systems, building infrastructure and reducing work through automation. You'll join a team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks. In this environment, you'll take the lead on relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow. As an SRE, you'll be focused on running better production applications and systems.
Responsibilities:

  • Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
  • Troubleshoot priority incidents, facilitate blameless post-mortems
  • Work with development teams throughout the software life cycle ensuring sustainable software releases
  • Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions
  • Build and drive adoption for greater self-healing and resiliency patterns
  • Lead and participate in performance tests; identify bottlenecks, opportunities for optimization and capacity demands
  • Must be able to work shift Wed to Sat 7:00am - 6:00pm Eastern
  • Participate in the 24x7 support coverage as needed


Skills required to be considered for this role:

  • Minimum 3 years of experience deploying, maintaining and troubleshooting large scale, complex hardware infrastructure and/or software applications
  • Minimum 3 years of experience developing, maintaining and troubleshooting scripts in at least one of the following: Windows PowerShell, Unix Shell Scripting, Perl, Python, Java, Ansible
  • Bachelor's degree or equivalent experience in an infrastructure or software engineering discipline


Preferred skills:

  • Mastery in at least two or more software languages (e.g. Python, Java, Go, etc.) with respect to designing, coding, testing, and software delivery
  • Adept in the development of automated tools, systems, and services in multiple technology domains
  • Advanced knowledge of one or more infrastructure components (e.g. networking, cloud services, orchestration tools, containerization, compute, and storage systems)
  • Proficiency in service-level changes to a system and troubleshooting components
  • Experience managing enterprise Operating Systems (Windows, Red Hat Linux, AIX, etc.) a plus
  • Experience with Data Protection and Backup applications (Veritas NetBackup, IBM TSM, Cohesity, etc.) and infrastructure (tape drives, tape libraries, Veritas NetBackup Appliances, EMC Dell Data Domain, etc.) a plus


About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.

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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Diversity
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Professional Development Benefits
Tuition reimbursement

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