Site Reliability Engineer (Remote) at Availity (Jacksonville, FL)

| Jacksonville, FL
Sorry, this job was removed at 11:29 a.m. (CST) on Monday, July 4, 2022
Find out who's hiring in Jacksonville, FL.
See all Developer + Engineer jobs in Jacksonville, FL
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

Availity is a Healthcare IT company headquartered in Jacksonville, FL, with additional offices in Indianapolis, IN, and Bangalore, India, and a significant remote workforce throughout the US. Availity is the nation's largest health information network, connecting over 2 million providers with health plans nationwide and processing more than 12 billion transactions a year, and growing! We work collaboratively with health plans and providers to disrupt an antiquated healthcare system by offering solutions that solve core issues in how these stakeholders communicate. Availity also provides revenue cycle management solutions to help providers, hospitals, and health systems receive accurate, timely payment for their services.

As the premier healthcare engagement platform, our mission is to create connections and deliver products that help healthcare businesses succeed. We connect, delight, and empower the nation's premier healthcare ecosystem, providing multi-stakeholder solutions that simplify the business relationship between providers and health plans.

Reporting to the Senior Manager of Applications and Operations Center, our Site Reliability Engineer (SRE) role is responsible for availability, latency, performance, efficiency, change management, monitoring and observability, emergency response, and overall platform reliability. The real-life experiences on the job make a good SRE. Are you an efficient problem solver, convergent thinker? Ability to learn on the fly? Ability to make decisions and take action quickly? The SRE creates a bridge between development and operations by applying a software engineering mindset to system administration topics. They split their time between operations/on-call duties and developing systems and software that help increase site reliability and performance.

Sponsorship, in any form, is not available for this position.

Location: Remote, US

Why you want to work on this team:
  • Excellent learning experience and exposure to all things IT related
  • Opportunities for growth within the oragnization


To be qualified for this position:
  • Bachelor's degree preferred in computer science or other majors.
  • 4+ years in operations or software engineering role.
  • Strong problem-solving skills.
  • Passion for technology as well as helping customers and team members.
  • Composure under pressure in fast-paced and demanding environment.
  • Excellent multi-tasking and verbal and written communication skills.


You will set yourself apart:
  • Proficiency with Splunk and the tenets of data platform observability.
  • Proficiency using/deploying New Relic or other RUM/APM monitoring tools.
  • Working knowledge of Atlassian Tools - Jira, StatusPage, Git, Confluence.
  • Working knowledge of PagerDuty application integrations and RunDeck.
  • Mastery of infrastructure deployment technologies and automation tools.
  • Well-versed in APIs and different protocols for differing purposes.
  • Solid/demonstrable knowledge of a variety of scripting languages.


You will be:
  • As our SRE you will collaborate closely with platform and product developers to ensure that the designed solution responds to non-functional requirements such as availability, performance, observability, and maintainability.
  • You will also work with infrastructure, data engineers and release engineers to ensure that software delivery is as efficient as possible.
  • Why an SRE and how important are you to the overall ecosystem? There is no better role for staying in touch with the newest developments in the DevOps world and expanding your knowledge and skills in high-demand areas such as infrastructure automation, release engineering, and continuous delivery.
  • Our hybrid infrastructure has data centers and Cloud-based architecture, with complex technical challenges affording the opportunity for impactful and thoughtful contributions that align with the DevOps philosophies and framework.
  • About 75% of your time will be focused on tasks related to improving platform observability and enabling automated responses to anomalies.


Availity culture and benefits:
  • Availity is a certified "Great Place to Work"! Culture is important to us and there are many ways for you to make your mark here!
  • We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates.
  • Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
  • Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place.
  • Availity offers a robust total rewards package that is competitive and meaningful. We offer a competitive salary and bonus structure. We offer two different types of medical plans: a HDHP plan that has the lowest permitted deductible allowed by the IRS with a generous HSA company contribution and a PPO plan with a low deductible and out of pocket maximum. In addition, Availity offers two dental plans including orthodontia care (even for adults), vision, Employee Assistance Program (EAP), pet care, legal/ID shield services and a 401k match program that you can take advantage of on day one!
  • We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
  • Interested in wellness? We allow our associates to reimburse up to $300/year for gym memberships, participation in racing events, weight management programs, etc.
  • Interested in furthering your education? We offer education reimbursement!
  • Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
  • Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Each associate has 1 paid day per year to volunteer at the non-profit charity of your choice.


Availity perks for remote, hybrid and office-based associates:
  • We offer a flexible working environment! Whether you are a fully remote associate or one that enjoys a hybrid or fully onsite approach we are flexible to help ensure you have a working environment to thrive in!
  • Don't feel like going too far to eat? We occasionally have food trucks at our Jacksonville Office as well as food available for purchase in our cafe and an onsite cafe next to our Indianapolis office
  • We also have onsite Fitness Centers with showers for our Jacksonville & Indianapolis offices and an annual Wellness reimbursement you can use for a gym membership, classes, sports activities, etc.
  • We appreciate work/life balance! Need to get a quick break in between meetings? We offer online Yoga, virtual total body condition classes, step challenges, and health and wellness courses and in our Jacksonville office, we have Ping Pong, Foosball, Arcade games, and XBox to help you decompress - and we have a massage therapist onsite once a week for a little relaxation too
  • We've got you covered with free coffee, lemonade and tea anytime you want in Jacksonville


Next steps:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:
  • Recruiter Phone Screen
  • Manager Video Interview
  • Team Video Interview

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

Click the links below to view Federal Employment Notices.

Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers
More Information on Availity
Availity operates in the Fitness industry. The company is located in Jacksonville, FL and Indianapolis, IN. Availity was founded in 2022. It has 1020 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 28 open jobs at Availity, click here.
Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Similar Jobs

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Availity's full profileFind similar jobs