Site Reliability Engineer (SRE) for Signify Health

Signify Health is looking for a Site Reliability Engineer to join our SRE and Release Management team.  Keys to our SRE culture include, but not limited to, teamwork, inquisitiveness, problem-solving, critical-thinking, transparency, and diversity. We work closely with software and systems engineers to drive adoption of modern reliability practices like SLOs, error budget policies, actionable alerts, incident retrospectives, chaos testing, and end-to-end ownership. You will also discover ample opportunities for growth in many areas: improved technology skills, effective leadership, dedicated mentorship, creative design, strong communication skills, teamwork, and more. Simply put, as an SRE, you will help Signify Health build and operate fast and reliable systems that help people get jobs. Are you up for the challenge?

Responsibilities 

• Design, develop, and implement software that improves the stability, scalability, availability, and latency of Signify Health products
• Implement application/infrastructure observability solutions and perform maintenance to ensure desired application availability
• Real-time service management inclusive of building monitoring for the golden signal SLIs, establishing, negotiating SLOs with the business, building alerting, creating playbooks and runbooks for services in conjunction with development teams, product owners and support

• Triage and decompose incidents into smaller pieces, identify probable root causes using skills gained through debugging code, operating networks, building hardware, or in other, entirely unrelated domains
• Work closely with software engineers to build reliable, performant systems

Requirements

• Enjoy building and running distributed systems at scale in an AWS environment.
• Appreciate the challenges and trade-offs to be made when building and deploying systems to production deployments, monitoring, scheduling, load balancing
• Knowledge of standard methodologies related to security, performance, and disaster recovery
• Skilled in identifying performance bottlenecks, identifying anomalous system behavior, and resolving root cause of service issues.
• Effectively work across teams and functions to influence design, operations and deployment of highly available software
• Strong analytical skills in support of production issue resolution and root cause identification.
• Strong organizational skills to manage a variety of work areas and cross team engagements. Strong experience working on high data volume applications managed with modern Infrastructure-as-Code methodologies/tooling.
• Experience with container technologies and orchestration platforms (Docker, Kubernetes, Rancher, Cloud Foundry)
• Experience managing and using CI/CD tech stack systems (Bamboo, Azure DevOps, Jenkins, CircleCi)
• Experience implementing a highly scalable/distributed CiCD Pipeline.
• Experience working with monitoring and observability tools (We use New Relic and OpsGenie )
• Strong Knowledge working with RDS and Snowflake.
• Strong knowledge of programming/scripting languages (Python, Bash, Groovy, Go lang, IaC (Terraform) ). Software Engineers looking to get into SRE/Devops encouraged to apply.

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com.