About AvidXchange

AvidXchange is a leader in automating invoice and payment processes for mid-market businesses. Last year, we processed 53 million transactions across our network of more than 700,000 suppliers, transforming the way 7,000+ customers in North America pay their bills. By trade, we are a technology company, but if you ask anyone that works here, they'll tell you our people are at the core of who we are. We are all entrepreneurs who love to innovate and win with a passion for serving our customers. While we take personal ownership of our everyday work, we recognize that we only win as a team. At AvidXchange, it's not a "me" thing, it's a "we" thing.

Founded in 2000 and headquartered in Charlotte, North Carolina, we have over 1,500 employees working in one of our seven offices or remotely. At AvidXchange, you'll have the opportunity to tackle tough, complex challenges, working side-by-side with amazing talented teammates. And in doing so, our goal is to enable you to discover your maximum potential - while being your unique, authentic self at work. If that sounds like you, come join the team!

Job Overview

The ServiceNow Developer is responsible for the design, development, and delivery of technical solutions on the ServiceNow platform at AvidX. You will provide administration, application development, maintenance, support, and sound web programming techniques to configure robust solutions to AvidX utilizing the ServiceNow platform.

Job Responsibilities

• Successfully plan, execute, monitor, control, and close all technical tasks related to configuration, implementation, and administration of all aspects of the ServiceNow platform
• Design, develop, implement, support, and maintain applications based on business requirements using standards/compliant JavaScript, HTML5 and CSS3
• Provide software coding and customization including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development
• Support ITSM features/functionality as defined with the roadmap, using agile practices to assist in creating a healthy backlog of work to execute
• Coordinate and solve complex technical data and transformation issues
• Obtain and analyze/interpret business requirements to purpose sustainable solutions in ServiceNow
• Answer "how to" technical and application configuration questions
• Develop, maintain, and execute reports to ensure system operation meets performance targets
• Create and maintain system design and operations documentation
• Complete other duties as assigned

Education, Skills, and Qualifications

Required Skills and Qualifications

• Effectively manage multiple projects concurrently while maintaining a high level of attention to detail on each project.
• Adaptable to change and able to work independently and as part of a team.
• Strong problem analysis skills to include the use of mathematical concepts to validate results.
• Strong analytical skills with the ability to collect, organize, disseminate, and present significant amounts of information with an attention to detail and accuracy.
• Proficient with Microsoft Office Professional.
• Clear and concise communication with superior written and verbal communication skills.
• Ability to interact with all levels of internal and external business partners.
• Manage and prioritize work effectively with minimal supervision.

Preferred Educations, Skills, and Qualifications

• BS degree in Information Technology/Computer Science or equivalent combination of education and experience
• ServiceNow Certification
• Minimum 3 years of demonstrated experience in ServiceNow development, configuration and administration, including but not limited to successful deployments as lead
• Demonstrated experience with java, c#, JavaScript, HTML5, CSS3, Restful APIs, and other related technologies necessary for the delivery of ServiceNow solutions
• Knowledge and experience in state and federal information security laws, including but not limited to HIPAA, including NIST, PCI and all other applicable regulations

Equal Employment Opportunity Statement

AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to: veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.

Other details

• Job Family Software Engineering
• Job Function Software Development Engineering
• Pay Type Salary
• Employment Indicator Professional

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