ServiceNow Development Engineer at Amdocs (Atlanta, GA)

| Atlanta, GA
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Job ID: 148371
Required Travel : No Travel
Managerial - No
Location: :USA- Alpharetta (Customer Site)
Who are we?
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at
In one sentence
You will help design, build, and support the ServiceNow solution for the network domain within AT&T's.
You will configure and develop custom applications in the ServiceNow system, including creating workflow, using JavaScript to access the ServiceNow APIs.
What will your job look like?
  • Analyzes system requirements, design and develop custom ServiceNow solutions
  • You will assume ownership and accountability of specific modules within an application, develop, provide technical support and guidance during the project's life cycle
  • You will provide problem resolution for critical / complex issues.
  • You will ensure that documentation related to specific modules / applications is correct and up to date
  • You will maintain quality in the solutions delivered
  • You will work to improve performance and stability of the application
  • You will communicate effectively/appropriately with internal and external parties

All you need is...
  • Bachelor's degree in Science/IT/Computing or equivalent
  • 5+ years' experience in software development
  • 4+ years' experience developing in ServiceNow
  • Experience with the following ServiceNow areas:
    • UI Builder
    • RTE, IRE for data transformation
    • Building new flows using Flow Designer
    • integrating ServiceNow with external systems through SOAP and/or REST web services
    • Experience developing on the ServiceNow platform including creation and/or customization of the core applications
    • Experience with Service Catalog, Asset, CMDB Management
    • ATF
  • Ability to troubleshoot and diagnose problems quickly and communicate proposed solutions
  • Ability to work efficiently with the different groups remotely and locally

Even Better if You Have...
  • ServiceNow Certified Application Developer certification
  • ServiceNow OMT knowledge
  • OSS domain knowledge
  • Agile (Scrum, SAFe) experience

Why you will love this job:
  • You will serve as an expert on specific technology
  • You will interact with end users, System engineers and gather requirements
  • You will take an active role in agile development team

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
More Information on Amdocs
Amdocs operates in the Cloud industry. The company is located in Chesterfield, MO and Jersey City, NJ. It has 31189 total employees. To see all 15 open jobs at Amdocs, click here.
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