ServiceNow Developer - REMOTE at General Dynamics Information Technology

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We are GDIT Technology Shared Services. We build cutting-edge applications for the most complex government, defense, and intelligence projects across the country. Bring your creativity to help us find solutions to complex problems and play an essential part in preparing our nation for the future.

At GDIT, people are our differentiator. As a ServiceNow Developer, you will be an important part of our platform support and development team. Presently we are on the Orlando release of ServiceNow in the cloud and actively using modules within the ITSM, ITOM and ITBM suites. There is a large demand here for new capabilities in the platform and we are looking for an experienced integrator and developer to help improve our discipline in supporting this critical platform, and broaden its impact through module expansion, platform integration and automation.

The successful candidate will serve as a key technical resource regarding the configuration, development, support, and maintenance of the ServiceNow implementation and have fluency in ServiceNow design and development principles that enables them to work with external development partners and key stakeholders to develop enterprise business solutions for our customers that leverage ITIL processes and best practices.

In this role, a typical day will include the responsibilities below:
  • Ensure overall systems availability via good design/best practices, thorough testing, promotion discipline and responsiveness in root cause analysis.
  • Partner with leadership to maintain and drive towards an aggressive platform roadmap.
  • Demo platform capabilities to shape what is possible/recommended, not simply taking orders; rapidly prototype new solutions.
  • Interact with platform customers and translate their business requirements into actionable development tasks.
  • Reliably estimate relative work effort for various requests for self/team to enable prioritization.
  • Serve as key ServiceNow application developer responsible for implementing/using best practices as pertains to workflows, integration, configuration, customization, orchestration, access controls, etc.
  • Prepare and execute unit test cases and test scripts; support user acceptance testing.
  • Proactively stay on top of new capabilities in the platform and educate team members and customers.
  • Other duties as assigned.
  • Travel may be required.

Required Qualifications
  • Bachelor's Degree (BS) in Computer Science, Software Engineering or a related field, or equivalent experience in lieu of degree.
  • 2+ years of development experience with ServiceNow.
  • 2+ years of experience with the full SDLC responsibilities leveraging mature industry languages, with particular emphasis on JavaScript.
  • Must hold ServiceNow Certified System Administrator credential.
  • Ability and willingness to obtain and maintain a Secret clearance.
  • Solid developer experience independent of the ServiceNow platform, with strong analytical and problem-solving skills.
  • Solid skills using the ServiceNow platform: developing APIs via script includes, a competency of client and server APIs beyond just Glide record (i.e. Ajax, date/time, various utilities on developer portal, etc.), Service Portal work leveraging Angular, mobile, integration hub, etc.
  • Strong analytical and organizational skills.
  • Attention to detail; a high bar for quality results.
  • Ability to juggle multiple tasks in parallel with an awareness for evolving prioritization.

WHAT GDIT CAN OFFER YOU:
  • 401K with company match
  • Customizable health benefits packages
  • Internal mobility team dedicated to helping you own your career
  • Challenging work that makes a real impact on the world around you
  • Full-flex work week

GDIT CAREERS

Opportunity Owned

#ServiceNow #JavaScript
More Information on General Dynamics Information Technology
General Dynamics Information Technology operates in the Aerospace industry. The company is located in Falls Church, VA. General Dynamics Information Technology was founded in 2022. It has 21625 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 328 open jobs at General Dynamics Information Technology, click here.
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